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"Ok place to stay, but not our first choice. All was ok but just ok. " More

By a verified traveler on Mon 29 Jan 2018

Hotel Description

3-star hotel near Al-Aqsa Mosque

City center stay

You'll find Damascus Gate and Mount of Olives within a 15-minute walk of this Jerusalem hotel. Al-Aqsa Mosque and Western Wall are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and airport shuttle. WiFi in public areas is free.

Free WiFi, LCD TVs

The 104 soundproofed guestrooms offer free WiFi and minibars. LCD TVs come with satellite channels, and other amenities include room service and premium bedding.

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Ritz Hotel Jerusalem ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ritz Hotel Jerusalem

Everyone (1) Family (1)
2 out of 5
In front me I noticed a discriminating attitude action with one group of guest which I did not like. Rooms are dirty. Service is bad. Even if you complain no one listen to you.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by Reem

Thank you so much for taking your time to leave a review. It is really important for us to hear your experience and impressions. That is the only way we can improve our service every day a little bit more. . Hope to see you again

3 out of 5

Ok place to stay

Ok place to stay, but not our first choice. All was ok but just ok.

Posted by , from FL, USA on Jan 29, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 30, 2018 by Reem

thank you so much for taking your time to leave a review. It is really important for us to hear your experience and impressions. That's the only way how we can improve our service every day a little bit more. . Hope to see you again

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Ritz Hotel Jerusalem. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3-star Jerusalem hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ben Gurion Airport (TLV) (52.7 km / 32.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ritz Hotel Jerusalem offers 104 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Onsite venue - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value-added tax

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 per person (approximately)
  • Airport shuttle fee: USD 40.00 per person (roundtrip)
  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz Jerusalem
  • Ritz Hotel Jerusalem Hotel
  • Ritz Hotel Jerusalem Jerusalem
  • Ritz Hotel Jerusalem Hotel Jerusalem

You should know

  • Ritz Hotel Jerusalem offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.