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5.0 out of 5

"It is a nice hotel but the room was too cold, not heating services and I was freezing. " More

By a verified traveler on Wed 24 May 2023

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Hotel Description

5-star luxury hotel near Melrose Arch Shopping Centre, connected to a shopping center

Birnam stay

With a stay at this Birnam hotel, you'll be within half a mile (1 km) of Melrose Arch Shopping Centre and 2 miles (3 km) of Wanderers Stadium. The Wanderers Golf Club and Killarney Golf Club are also within 3 miles (5 km).

Poolside dining

This hotel features a bar/lounge, a poolside bar, and an outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. There's a gym on site, and a 24-hour front desk and a terrace are also provided.

Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$93* Per night/room Apr 27 - Apr 28

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

African Pride Melrose Arch Hotel, Autograph Collection ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for African Pride Melrose Arch Hotel, Autograph Collection

Everyone (1) Couples (1) Family (2)
5 out of 5
It is a nice hotel but the room was too cold, not heating services and I was freezing.

Posted by on May 24, 2023

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Comment from Hotel Management

Jun 3, 2023 by Nomonde M-Guest Relations

Dear Rosanna, Thank you for taking the time to rate your stay with us, we value your feedback. It is unfortunate that the temperate of the room had an impact of your stay, and would like to extend our apologies for that experience. I have added a note onto your personal profile, for your future stays rom allocation to be on the warmer side of the hotel and place courtesies in your room that will assist in keeping the room warm. I hope this gives you reason to make your way back home soon!

5 out of 5
Great location good amenities, lovely local vibe. Will return.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by Londiwe - GUEST Relations Manager

Dear Valued GUEST, Thank you for taking the time to review your recent experience at the African Pride Melrose Arch Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Our TEAM prides itself on offering our guests an experience that is an outstanding combination of 5-star luxury, world-class service and distinctive design, and exceeding all of our guest's needs is what our TEAM aspires to every day. Hearing that we achieved this is a great motivator – please rest assured that your feedback will be shared with the TEAM. Thank you for your patronage - we look forward to welcoming you back soon! Kind Regards, The TEAM at the African Pride Melrose Arch Hotel, Autograph Collection

5 out of 5
Very clean hotel, friendly, helpful customer service and centrally located.

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 3, 2019 by Londiwe Sibanda (Guest Relations Manager)

Dear Guest, Thank you for sharing your most memorable five star experience with us during your recent visit to the African Pride Melrose Arch Hotel, Autograph Collection. Our TEAM is so glad that you loved your experience here as much as we loved hosting you, and are eager to welcome you back soon on your next visit! Warmest regards, The TEAM at the African Pride Melrose Arch Hotel, Autograph Collection

About the African Pride Melrose Arch Hotel, Autograph Collection

Location 1 Melrose Square, Melrose Arch, Johannesburg, Gauteng 2196

Property Features

African Pride Melrose Arch Hotel, Autograph Collection offers its guests an outdoor pool and a health club. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center, 9 meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8331 square feet (774 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the luxury African Pride Melrose Arch Hotel, Autograph Collection. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • 8331 sq ft of conference space
  • 774 sq m of conference space
  • Built in 2003
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Johannesburg Sandton Station (7 km / 4.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, and shopping center shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

African Pride Melrose Arch Hotel, Autograph Collection offers 118 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Johannesburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.

Library Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Pool Bar - This poolside bar specializes in international cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

African Pride Melrose Arch Hotel, Autograph Collection offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a deadbolt lock in each accommodation. Guests can access their rooms with a mobile device.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 325 per person
  • Airport shuttle fee: ZAR 835 per vehicle (one-way)
  • Airport shuttle fee per child: ZAR 0 (one-way), (up to 11 years old)
  • Self parking fee: ZAR 75.00 per day
  • Valet parking fee: ZAR 175.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • African Arch
  • African Pride Melrose
  • African Pride Melrose Arch
  • African Pride Melrose Arch Hotel
  • Melrose Arch African Pride
  • Pride Melrose Arch
  • Pride Melrose Arch Hotel
  • African Pride Melrose Arch Hotel Johannesburg
  • African Pride Melrose Arch Johannesburg
  • African Pride Melrose Arch Hotel Autograph Collection
  • African Pride Melrose Arch Autograph Collection Johannesburg
  • African Pride Melrose Arch Autograph Collection
  • African Pri Melrose Arch
  • African Pride Melrose Arch Hotel, Autograph Collection Hotel

You should know

  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.