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4.7 out of 5

"The Courtyard was beautiful. Staff was courteous excellent service. " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

4-star family-friendly hotel near Sandton Convention Centre, connected to a shopping center

City center retreat

Within a 10-minute walk of this Greater Johannesburg Metropolitan Area hotel, you'll find Sandton Convention Centre and Nelson Mandela Square. Also, Johannesburg Stock Exchange is within half a mile (1 km) and Sandton City Mall is within 2 miles (3 km).

2 outdoor pools

This hotel features 2 outdoor pools, a fitness center, and a restaurant. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the seasonal outdoor pool and perks like free WiFi and a free shopping center shuttle.

Free WiFi, LCD TVs

The 330 guestrooms have LCD TVs with satellite channels and offer free WiFi and 24-hour room service. Other amenities include minibars, separate bathtubs and showers, and coffee/tea makers.

Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Dec 4 - Dec 5

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, Non Smoking, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Protea Hotel by Marriott Johannesburg Balalaika Sandton ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Everyone (2)
5 out of 5
The Courtyard was beautiful. Staff was courteous excellent service.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by Debbie

Your positive comments are well received and we hope to welcome you back to our hotel in the near future. Best regards, Debbie Prinsloo, Marketing Manager

4 out of 5

Special environment and close to attractions

Special y nice environment is more excellent in Joburgo

Posted by , from Col on Nov 3, 2015

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Comment from Hotel Management

Mar 15, 2016 by Nozipho

Dear Cristhian Thank you for taking the time to write you positive feedback on Travelocity. This is very much appreciated. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM

5 out of 5

Wonderful hotel and staff.

Pros: Close restaurants, Free Internet, Quiet
The grounds are a tropical oasis in the middle of Sandton.

Posted by , from Dripping Springs, TX on Oct 28, 2011

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Comment from Hotel Management

Sep 25, 2015 by Suzanne

Dear 'Tom940'. Thank you for your kind words. How wonderful that your all round stay was such a positive one. We look forward in welcoming you back to our 'little oasis' again soon. Kind regards, Jörg Zwinscher General Manager & TEAM

About the Protea Hotel by Marriott Johannesburg Balalaika Sandton

Location 20 Maude Street, Sandton, Gauteng 2196

Property Features

Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness center, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping center shuttle and a train station pick-up service are free. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Sandton hotel.

  • 330 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1949
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: O.R. Tambo Intl. Airport (JNB) (28.5 km / 17.7 mi)
  • Train station: Johannesburg Sandton Station (1.1 km / 0.7 mi)
  • Property shuttles: Free train station pick-up and shopping center shuttle; airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Protea Hotel by Marriott Johannesburg Balalaika Sandton has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night
  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 195.00 per person (approximately)
  • Airport shuttle fee: ZAR 590 per vehicle (one-way)
  • Self parking fee: ZAR 50 per day
  • Valet parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Protea Hotel Balalaika Sandton Johannesburg
  • Protea Hotel Marriott Johannesburg Balalaika Sandton
  • Protea Balalaika Sandton Johannesburg
  • Protea Balalaika Sandton
  • Protea Hotel Balalaika
  • Protea Balalaika
  • Protea Hotel Balalaika Sandton Greater Johannesburg
  • Sandton Hotel Balalaika
  • Balalaika Hotel
  • Protea Hotel Johannesburg
  • Protea Hotel Marriott Balalaika
  • Protea Marriott Johannesburg Balalaika Sandton
  • Protea Marriott Balalaika
  • Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
  • Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.