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4.4 out of 5

"Comfort Suites in Johnson City was very convenient to all the places we wanted to go. We spent a day in Jonesborough and a day in Elizabethton. We wer ... " More

By a verified traveler on Sun 10 Apr 2022

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Hotel Description

Hotel near Johnson City Mall in Johnson City

Heart of Johnson City

You'll find Johnson City Mall and Franklin Woods Community Hospital within 3 miles (5 km) of this hotel. Johnson City Medical Center and East Tennessee State University are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room Jul 10 - Jul 11

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Johnson City near University ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Johnson City near University

Everyone (5) Couples (2) Family (5)
5 out of 5
Comfort Suites in Johnson City was very convenient to all the places we wanted to go. We spent a day in Jonesborough and a day in Elizabethton. We were right in between the two places. The room was clean and our suites were affordably priced. We would stay there again.

Posted by on Apr 10, 2022

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4 out of 5

Posted by on Nov 17, 2021

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4 out of 5

Posted by on May 21, 2021

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5 out of 5
I was very pleased with my stay at Comfort Suites in Johnson City (Brown Mill Road).The lobby was welcoming, the hallways had nice carpeting and the spacious rooms were great! Miya from the desk was very pleasant and accommodating.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Comfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
The half room dividers between the bedroom area and the desk did not work because I could not see the TV from sitting at the desk. Luckily there was a room available (handicapped) that did not have this setup. The front desk was good enough to switch our room. The mattresses look dated with noticeable sagging. The staff was friendly. There wasn't enough bathroom counter space for 2 people.

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 18, 2019 by comfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
Location was great. Close to everything. Alf the price was reaso

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 5, 2019 by Comfort suites

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5
The front desk was not manned when we first arrived. Have to wait several minutes until someone came, apparently a very limited staff on duty when we checked in at 9 PM. The room was very clean and in good repair. My wife was kept awake a lot until 3AM with a door on the lobby level being opened and closed numerous times making a lot of noise.

Posted by on May 27, 2019

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Comment from Hotel Management

Jun 3, 2019 by Comfort Suites Management

I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

4 out of 5

Comfortable for reasonable cost

Aging but maintained. Comfortable for short stay.

Posted by , from Pa on Jun 5, 2017

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5 out of 5

Nice & Clean

Would stay here again in a heartbeat. Rooms where clean & comfortable.

Posted by on Apr 26, 2017

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Comment from Hotel Management

May 3, 2017 by Ann Hendrick

Thank you so much for the great feed back! I will pass along your comment as it helps encourage the staff.

5 out of 5

staff incredibly friendly and helpful

Pros: conveniently located near restaurants and highway
We found the staff incredibly friendly and helpful, constantly offering assistance.

Posted by on Oct 19, 2015

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Comment from Hotel Management

Nov 5, 2015 by Ella

Dear MJ: Thank you for sharing your recent experience with us. We greatly appreciate your business and your taking time to let others now about Comfort Suites Johnson City.

About the Comfort Suites Johnson City near University

Location 3118 Browns Mill Rd, Johnson City, TN 37604

Property Features

Comfort Suites Johnson City near University offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Johnson City near University also features complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Self parking is free. This Johnson City hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers. This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (heating)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Johnson City
  • Comfort Suites Johnson City
  • Comfort Suites Johnson City Hotel
  • Comfort Suites Johnson City
  • Comfort Suites Johnson City near University Hotel
  • Comfort Suites Johnson City near University Johnson City
  • Comfort Suites Johnson City near University Hotel Johnson City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.