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"The only problem I had was their computer system could not confirm my credit card. A problem with one card I would understand but 3? I ended up paying ... " More

By Travlin53, from Pearland, TX on Fri 04 Feb 2011

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Hotel Description

Hotel near East Tennessee State University in Johnson City

City center stay

You'll find East Tennessee State University and Tweetsie Trail Trailhead within 2 miles (3 km) of this hotel. Tipton-Haynes Historic Site and Yee-Haw Brewing Company are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and dry cleaning are also provided.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Jul 4 - Jul 5

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Downtown ratings based on 7 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Quality Inn Downtown

Everyone (1) Couples (1)
2 out of 5
Good location, easy access to I-26. Room was very quiet. Bed was nice and big. Room appeared to have been a smoking room as it still has that smell. The knob on the air conditioner was broken so the temp could not be adjusted. The fridge was nice to have in the room, but the door would not shut completely. The lamps have a plug on top (good) but the way the lamp base is mounted you can't actually plug in anything but another cord. For example, I couldn't plug in a USB charger for my phone.

Posted by , from Six Mile on Jun 9, 2022

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4 out of 5

Posted by on Feb 28, 2020

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Comment from Hotel Management

Mar 4, 2020 by Kayla Wilkerson - General Manager

Thank you for staying with us! We appreciate your feedback!

1 out of 5

friendly staff.....that's it

Pros: Free breakfast
Cons: in dire need of update
Dirty washcloth left hanging on shower. Hole in bedspread. I asked for non-smoking and got a stale-smoke smelling room. Good thing I didn't spend much time there.....too bad I had to spend a lot of money because Nascar happened to be in town.

Posted by , from Illinois on Apr 5, 2012

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1 out of 5

AVOID THIS PLACE AT ALL COSTS!!!!!

This place is terrible. We found hair on the sheets and the housekeeper literally stole an item from our room. We reported it to management who didn't dispute that it happened, but said she would have to speak with the "owner/operator." We checked out and couldn't even get a call returned. This place was almost empty when we were there and now we know why.

Posted by on Dec 29, 2011

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4 out of 5

Nice Hotel

Pros: Free breakfast, Free Internet, pet friendly, liquor store next door
The only problem I had was their computer system could not confirm my credit card. A problem with one card I would understand but 3? I ended up paying cash but when I called my credit card companies they said the charges had been approved. The whole process made check-in take at least a half hour. Other than that staff was friendly, room was clean and roomy, they allowed my dog and breakfast was good. I would go back.

Posted by , from Pearland, TX on Feb 4, 2011

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2 out of 5

Needs Much Improvement

Bottom of shower was curtain was black from end to end- reported to front desk- never changed during my 3 day stay! Pool was covered with dead bugs, I actually netted the pool after 20+ dead bugs stuck to me while floating!

Posted by on Jul 15, 2007

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5 out of 5

Great Hotel

The Staff greeted us with the utmost courtsey. Gave exception directions. The room was very clean and comfortable.

Posted by on Jun 30, 2007

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Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Quality Inn Downtown also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this Johnson City hotel.

  • 44 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn Downtown offers 44 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Johnson City
  • Quality Inn Downtown Hotel
  • Quality Inn Johnson City
  • Quality Johnson City
  • Quality Inn Downtown Johnson City
  • Quality Inn Downtown Hotel Johnson City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.