6/10 Okay
JESSICA
Traveled with partner
Mar 11, 2024
Disliked: Amenities, property conditions & facilities
I wish I could rave about how awesome this place was, but I can't.
PROS: the beach front is beautiful and there are plenty of chairs. Front desk staff, Paulette, was amazing and the most helpful out of every staff at the place.
CONS: the 1st room we were put in didn't have a working AC (and it was HOTTT out), I kindly asked the front desk to get it fixed or even just give us a fan. She called maintenance and literally said "I have a guest here complaining about AC, she wants someone to look at it."- never looked at me, was so rude, etc. No one ever showed up. We went back the next day (now 2 nights in a HOT room) and it took until that evening to be told we were moving "for 1 night" to a new room so pack just overnight items needed.
The rooms themselves are not very nice- our shower was patched together LOL our bathroom had no towels, TP, etc- we had to ask for these.
There is 1 restaurant (besides the buffet) but we could never get a reservation because it was booked by 8am every day- on my vaca the last thing I want to do is set an alarm just to walk all the way to the lobby to make a reservation. It doesn't need to be that difficult!
The buffet was decent most days, same food over and over so if you don't like variety you will be ok.
If you do go here and get a room by the pool/restaurant just know it is going to be SUPER loud starting early in the morning until late at night.
We will unfortunately never return to this place, even if it were free.
JESSICA
Stayed 5 nights in Mar 2024