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"Overall, this was an OK hotel. The staff was pleasant. The overall facility was OK with few signs of disrepair. I must point out that the carpets on m ... " More

By a verified traveler on Wed 23 Aug 2017

Hotel Description

Hotel perfectly located for exploring Jonesboro

City center stay

Within 3 miles (5 km) of this Jonesboro hotel, you'll find The Mall at Turtle Creek and Arkansas State University. Fowler Center and Convocation Center are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 90 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Jun 6 - Jun 7

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Jonesboro Inn and Suites ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Plus Jonesboro Inn and Suites

Everyone (3) Family (1)
2 out of 5
The property looks like an abandoned building from the outside. Inside it appears to have been renovated. During my stay there was dirt and mud throughout the hotel from construction workers that were staying there. My first room appeared nice until I found hair on the bedding. The comforter looked like it had not been washed. And there was a clump of hair on the bathroom floor. I was moved to another room and found the same issues with the bedding. I ended up purchasing my own bedding and cleaning supplies from a nearby store. The door frame looked like it needed repair and I felt a little uneasy about my security. There were not enough hotel staff however the ones that were there were friendly.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 13, 2020 by Katrice

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Posted by on May 9, 2019

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3 out of 5

Overall an OK hotel with a few disappointments

Pros: The hot breakfast was outstanding. The attendants at breakfast were pleasant and made sure everything was nice.
Cons: Advise Houskeeping to do a better job of picking up trash and tidying up the room. Also, towels should at least appear clean.
Location: There are a couple of restaurants nearby.
Overall, this was an OK hotel. The staff was pleasant. The overall facility was OK with few signs of disrepair. I must point out that the carpets on my floor had dark discolorations which heightened the sense of disrepair and cleanliness. My room was OK, but not what I might describe as pleasant. I was glad that the air conditioner seemed to be working well with the thermostat set to 64 degrees. The beds were hard and uncomfortable for my taste. Also, I must point out that the housekeeping staff was less than stellar. I was there for a two-night stay, but Housekeeping did not empty the trash the second morning; they left empty paper coffee cups and plastic water glasses on the desk. It's possible they thought we might use them again, but I don't believe. Upon first entering the bathroom, one large towel had a discolored area on it that made it look as if someone had already used it. When we left used towels on the floor on the second morning of our stay, housekeeping picked them up, folded and laid the damp towels on the back of the toilet. I obviously meant for them to replace them with clean ones. Finally, upon arrival on the first night, the trash cans at the hotel's front entrance were full and overflowing. When we checked out after our two-night stay, the cans were still overflowing.

Posted by , from Denton, TX on Aug 23, 2017

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Comment from Hotel Management

Aug 30, 2017 by Pam

We appreciate your feedback. We are striving to do better. Thanks

1 out of 5

Nothing good to say!

Pros: I did not like anything about this hotel. I don't really have anything nice to say about it!
Cons: I didn't like all of the trash I found in the ice bucket when I checked in. I didn't like it that the outside stairway entrance was propped open as well as the entrance to the floor I was on. I didn't like how much my back hurt from the uncomfortable bed!

Posted by , from Harrisburg, ar on Oct 22, 2016

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Comment from Hotel Management

Nov 9, 2016 by Tamara -- Assistant General Manager

Thank you for you review. I apologize on behalf of the entire team at Best Western Plus Jonesboro for the issues that you encountered during your stay with us. I have spoken with each department regarding theses service failures and I assure you that your satisfaction is a top priority to us. We have addressed these issues. If you are in the Jonesboro area in the future, please consider staying with us again. We look forward to having you

About the Best Western Plus Jonesboro Inn and Suites

Location 2911 Gilmore Drive, Jonesboro, AR 72401

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Jonesboro Inn and Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. The business-friendly Best Western Plus Jonesboro Inn and Suites also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Jonesboro hotel is smoke free.

  • 90 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (122.3 km / 76 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Jonesboro Inn and Suites offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. This Jonesboro hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are available for USD 15.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Jonesboro Inn
  • Best Western Plus Jonesboro
  • Best Western Plus Jonesboro Inn Suites
  • Best Plus Jonesboro Suites
  • Best Western Plus Jonesboro Inn and Suites Hotel
  • Best Western Plus Jonesboro Inn and Suites Jonesboro
  • Best Western Plus Jonesboro Inn and Suites Hotel Jonesboro

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.