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"Shower curtain was too short and floor puddled with water and sink drained too slow. Mattress cover was lumpy. Fridge, microwave and tv worked. Fairly ... " More

By a verified traveler on Thu 22 Feb 2024

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Hotel Description

Enjoy the indoor pool at this Jonesboro hotel

In Jonesboro

Stay at this Jonesboro hotel and you'll be within half a mile (1 km) of Arkansas Continued Care Hospital and 2 miles (3 km) of The Mall at Turtle Creek. Also, Arkansas State University is within 3 miles (5 km) and Fowler Center is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Apr 21 - Apr 22

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Suites Jonesboro University Area ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Jonesboro University Area

Everyone (8) Couples (1) Family (5)
2 out of 5
Check in went good. Room was a King suite, but lacked comfort. Bed made a lot of noise and was lumpy with flat pillows. No views, freezer didn't work and drawer in dresser was broken. It was very noisy inside as well. The floors squeaked horribly in the room and in the hallways. Could hear everything from upstaris, down and from the highway. Never cleaned the stairwell. Skittles were there for 2 days as well as when we checked out. Gym was down the first day, went in elliptical and treadmill didn't work right, and the weight machine wasn't good. Old carpet, smells, moldy and needs to be upgraded. Had a breakfast bar, biscuits were raw 2 days in a row, and gravy was heavily watered down. We will find a new hotel for our future stays.

Posted by on Feb 28, 2024

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4 out of 5
Shower curtain was too short and floor puddled with water and sink drained too slow. Mattress cover was lumpy. Fridge, microwave and tv worked. Fairly quiet and deceit breakfast.

Posted by on Feb 22, 2024

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5 out of 5

Posted by on Oct 19, 2023

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3 out of 5

Posted by , from CENTRAL CITY on Oct 6, 2022

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5 out of 5
Night manager was super friendly!!

Posted by on Jun 17, 2022

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1 out of 5
They gave someone else the same room someone walked in on us in the middle of the night then I had ants crawling on me in the bed

Posted by on Sep 26, 2021

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5 out of 5
nice and felt like home, right in the middle if things, near shopping and restaurants

Posted by on Oct 19, 2019

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Comment from Hotel Management

Nov 11, 2019 by hs

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Harminder Hira General Manager Comfort Suites Hotel

5 out of 5
The staff at the desk when we checked in was very friendly. Our room was very roomy and clean. We would stay here again.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jul 2, 2019 by Hs

Thank you very much for staying in our hotel. We will share your feed back with our staff .

5 out of 5
Need two elevators. Staff was friendly and it was not a Pepsi hotel. I could get my Coke Zero!

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 17, 2019 by Erica M. (GM)

Thank you for taking your time to leave us feedback. I apologize about the elevator issue, but am thrilled to hear we had your Coke Zero!! I know how upset I get when a restaurant doesn't offer Sweet Tea haha! Take care.

2 out of 5

Posted by on Dec 15, 2018

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Comment from Hotel Management

Jan 29, 2019 by Erica Minirth, GM

Thank you for your feedback.

About the Comfort Suites Jonesboro University Area

Location 3404 Access Rd, Jonesboro, AR 72401

Property Features

Comfort Suites Jonesboro University Area offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Jonesboro University Area also features a vending machine, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis. This Jonesboro hotel is smoke free.

  • 79 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Jonesboro University Area offers 79 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Car recommended
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Events/parties not allowed
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Jonesboro
  • Comfort Suites Jonesboro
  • Comfort Suites Jonesboro Hotel
  • Comfort Suites Jonesboro University Area Hotel
  • Comfort Suites Jonesboro University Area Jonesboro
  • Comfort Suites Jonesboro University Area Hotel Jonesboro

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.