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4.4 out of 5

"Staff was very friendly and helpful. Room was clean and the staff went above and beyond accommodating us with our 3 week old and two small dogs. They ... " More

By a verified traveler on Sun 13 Dec 2020

Hotel Description

Hotel near Arkansas State University in Jonesboro

In entertainment district

Within 6 miles (10 km) of this Jonesboro hotel, you'll find ASU Stadium and Arkansas State University. Craighead Forest Park is within 6 miles (10 km) and Lake Frierson State Park is within 16 miles (25 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 83 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$88* Per night/room May 16 - May 17

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Extended)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn & Suites Jonesboro ratings based on 30 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites Jonesboro

Everyone (14) Couples (3) Family (11)
5 out of 5
Staff was very friendly and helpful. Room was clean and the staff went above and beyond accommodating us with our 3 week old and two small dogs. They made sure we had a bottom floor room, very close to the door to make things easier.

Posted by , from Jonesboro on Dec 13, 2020

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Comment from Hotel Management

Dec 21, 2020 by Bryce - General Manager

Thanks so much for your awesome review! We are so happy to hear that you found everything great with your stay. We hope to see you again next time you are in Jonesboro.

5 out of 5
The rooms were nice and clean. The staff is very friendly.

Posted by , from Little Rock on Oct 3, 2020

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Comment from Hotel Management

Nov 15, 2020 by chuck

Thank your for staying with us here in Jonesboro,and we look forward to seeing you on your return visit.

4 out of 5
Very nice place with friendly helpful staff. The room has a mini fridge, microwave and coffee maker.

Posted by , from Cherokee Village, AR on Sep 25, 2020

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Comment from Hotel Management

Sep 28, 2020 by Chuck

Julie, Thank you for letting us be your home away from home, and we look forward to seeing you again, when you are in the area.

2 out of 5
Well when I checked out the reviews for this hotel, I expected the best out of it. Boy was I wrong!! I have stayed at many High Quality hotels all over the United States and this by far was not worth it's rating of 4.4 out of 5 stars. 1st off in order to get into my room, I had to dip my shoulder to push the door open. Like do they not realize we as customers shouldn't have to do that. Then asI got into our room it looks like someone either took a marker or the chair and rubbed half the paint off the wall. I really couldn't tell which was which... Now the bathroom was on a whole other scale... So I was expecting it to be pristine, but of course it wasn't. The tub had mold under the soap dishes attached to the shower that they missed when they were caulking it, and the tub had a rust stain in it. I go to the toilet to check it out and it had a yellow ring stain all around the bottom of it to the point that I was disgusted. I paid $130 a night to stay here and I wouldn't recommend this at all.. Oh and the front desk guy knew about the door because he watched me try to open it and he was shocked..

Posted by , from Bentonville on Sep 21, 2020

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Comment from Hotel Management

Sep 28, 2020 by Chuck

Dear Tameka, I'm sorry that you did not have a good impression of the hotel, and that we fell short in our Standard for your Visit. We have taking the proper steps to fix all the issues that you experienced while visit our hotel here in Jonesboro hope that you will be willing to give us a second chance to impress you on your next stay. We pride our self in giving our guest a great experience, and sometimes we fall short. Thank you for taking time out to let us know of the issue you had so we had the chance to fix them, so the next guest did not have a bad experience.

5 out of 5
I like the patio. That is what draws me here to this particular hotel

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by Jeremy

Thank you for telling us about your stay. We are glad you enjoy the patio. We hope to see you again. Please have safe travels with our Marriott family.

5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Jeremy

Thank you for telling us about your stay. We hope to see you again. Thank you for staying with us. Please have safe travels with Marriott travel.

5 out of 5
Bedding with the down comforter was a great surprise!!

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Charles

Travler, We are pleased that you enjoyed your bedding, and that you got a good nights rest. hope you had a hot breakfast before you got on the road. We look forward to seeing you on your next visit to the Jonesboro area. Safe Travels.

4 out of 5
The mattress needs updating as there was lump in the middle. Furniture in our room could be updated. The pool water was cold! No hot tub! Otherwise an okay place.

Posted by , from Iowa on Feb 22, 2020

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Comment from Hotel Management

Feb 23, 2020 by charles

Traveler, We strive to give our guest the best experance, while lodging with us. we are looking into some updates in the next few month. the Pool should have been hearted, have contacted our pool company and ask thy look at our heater, for we just put that in a few months ago. We look forward to your return visit to the jonesboro area, and hope to be your lodging parner. Thanks

5 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by Jeremy

Thank you for telling us about your stay. We are glad you enjoyed yourself. We hope to see you again. Please have safe travels with our Marriott Family.

5 out of 5
I just wish breakfast had been extended an extra hour on New Year's Day because 9am is too early to eat!!

Posted by , from Cherokee VIllage on Jan 2, 2020

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Comment from Hotel Management

Jan 4, 2020 by Jeremy

We are glad to read you enjoyed yourselves. We hope you have a Happy New Year and please have safe travels with our Marriott family.

About the Fairfield Inn & Suites Jonesboro

Location 3408 Access Road, Jonesboro, AR 72401

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Fairfield Inn & Suites Jonesboro offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The business-friendly Fairfield Inn & Suites Jonesboro also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Jonesboro hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Memphis International Airport (MEM) (121.4 km / 75.4 mi)
  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites Jonesboro offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Jonesboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Hotel Jonesboro
  • Fairfield Inn Jonesboro
  • Fairfield Inn Jonesboro Hotel
  • Fairfield Inn Suites Jonesboro
  • Fairfield & Suites Jonesboro
  • Fairfield Inn & Suites Jonesboro Hotel
  • Fairfield Inn & Suites Jonesboro Jonesboro
  • Fairfield Inn & Suites Jonesboro Hotel Jonesboro

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.