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"Parking with a trailer was available and easy to use. Hotel room floors were not clean. " More

By a verified traveler on Mon 22 Aug 2022

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Hotel Description

Enjoy the indoor pool at this Jonesborough hotel

In Jonesborough

Within a 15-minute walk of the hotel, you'll find International Storytelling Center and Tennessee Hills Distillery. Jonesborough Repertory Theatre and Wetlands Water Park are also within 3 miles (5 km).

Free breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free continental breakfast is served.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Oct 22 - Oct 23

Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN

Everyone (13) Couples (2) Family (5)
4 out of 5
Parking with a trailer was available and easy to use. Hotel room floors were not clean.

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 25, 2022 by l

I'm glad you enjoyed your stay Hope to see you again soon

5 out of 5

Posted by on Nov 4, 2021

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1 out of 5
They kept $204 saying they didn’t except my debit card, I didn’t stay the two nights I had booked because I wouldn’t pay an additional 250$ due to having to use cash. I was there for my cousins funeral which was bad enough anyway.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 18, 2021 by l

I do apologize We do require a incidental deposit

1 out of 5

Posted by on Jul 19, 2021

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1 out of 5
I could never get television to work, told front desk person but they did not come to check. Found a pubic hair in tub when bending over to put stopper in, food crumbs behind one bed that was clearly visible and room did not have a blow dryer so I stayed up an extra hour to bend over room heater to dry my hair. Not a good experience at all

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 11, 2021 by l

We are sad to hear that your stay was less than you expected Hopefully your next stay will exceed your expectations

3 out of 5

Posted by on Feb 16, 2021

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Comment from Hotel Management

Mar 6, 2021 by l

We do apologize that we did not met your expectations Hopefully we exceed them next time

2 out of 5
Conveniently located within walking distance of the Historic district, which was a plus. Room was clean, the mattresses were terrible, Toilet seats very uncomfortable. Hot water was hit and miss, mostly miss. The TV and Fridge were plugged into an outlet that could be turned off by a switch at the door, which we didn't find out until we went to turn off the lights. Limited breakfast options that are not prepackaged: French Toast sticks, dried sausage, and apple juice served in cups without lids. Pool area was generally OK. It didn't appear that it got cleaned regularly. There was a trashcan full of beer cans in plain sight. The heat in the pool area was apparently not working. Staff was generally friendly, although they seemed confused when we would ask a simple question. Parking lot was littered with cigarette butts, which doesn't make the place look very inviting. Because of the branding, maybe we expected a little more, and so overall, I don't know whether we would stay at this property again.

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 13, 2021 by Customer Care

Thank you for taking the time to reach out to us. We appreciate your kind words about our staff, for finding our rooms clean and that our location worked perfectly for you. On the other hand, we sincerely apologize for the concerns you shared about your experience during your stay with us. We will address the issues with the room including the mattress, amenities, condition of the facility, breakfast options and lapse in service to the hotel management to prevent situations such as this in the future. That's not the experience we want any of our guests to have. We are sorry to hear that it was not up to its best state at that time. If you should return to the area, we hope you will provide us another chance to give you the impressive stay that you deserve.

4 out of 5
That you could walk into town. There was not any alarm clocksaa[[[

Posted by on Sep 1, 2020

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Comment from Hotel Management

Sep 16, 2020 by l

Thank you for the great review Hope to see you again soon

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 26, 2019 by lt

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Good breakfast, clena rooms, good parking even with a trailer. Would stay again.

Posted by on Jul 29, 2019

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About the Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN

Location 376 E Jackson Blvd, Jonesborough, TN 37659

Property Features

Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. A library, tour/ticket assistance, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. For a fee, parking is available. The property offers extended parking privileges.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 2006
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN offers 60 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • AmericInn Lodge Hotel Jonesborough
  • AmericInn Lodge Jonesborough
  • AmericInn Jonesborough
  • Americinn Hotel Jonesborough

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.