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"able to walk to from the airport " More

By a verified traveler on Mon 12 Apr 2021

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Hotel Description

Juneau hotel in Mendenhall Valley area

Mendenhall Valley stay

Your stay at this Mendenhall Valley hotel places you within 3 miles (5 km) of Mendenhall Golf Course and Alaska Powder Descents. Also, University of Alaska-Southeast is within 3 miles (5 km) and Auke Bay is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A safe deposit box and laundry facilities are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$125* Per night/room Mar 31 - Apr 1

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Juneau Shell Simmons Drive ratings based on 25 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Juneau Shell Simmons Drive

Everyone (17) Couples (2) Family (1)
1 out of 5

Posted by , from BEVERLY on Jan 9, 2024

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4 out of 5

Posted by on Jun 11, 2023

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4 out of 5
Easy to get to.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by Hotel Management

Dear Edward, thank you for reviewing your stay at Extended Stay America. We are glad to know you had a pleasant stay. We strive to provide an exceptional experience to all our guests. We hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management

1 out of 5
We arrived after 9pm and the room was not ready or cleaned. When we did get into our room the smell of cleaning products was strong and overwhelming. The staff was still cleaning rooms loudly nearby until the wee hours of the morning including vacuuming in the hall and moving furniture around in nearby rooms.

Posted by on Apr 25, 2022

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Comment from Hotel Management

Apr 26, 2022 by Hotel Management

Karlee, thank you for taking the time to share your feedback. We apologize for the unpleasant experience you had with your guest room and for the inconvenience you experienced due to our housekeeping staff. Rest assured, we will address this appropriately and take the necessary steps to ensure we prevent such reoccurrences. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management

5 out of 5

Posted by on Aug 12, 2021

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2 out of 5
The only good part of this Hotel is the closeness to the Airport The place is dirty (trash in hallway in bags for days, room dusty had unclean). Air condition didn't work. Had the staff look at it said it was good. Front desk ask if I could open the window which I would have but no screen in window. Really would not recommend this Hotelt to anyone.

Posted by on Aug 7, 2021

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5 out of 5
able to walk to from the airport

Posted by on Apr 12, 2021

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Comment from Hotel Management

May 16, 2021 by Hotel Management

It was a pleasure to read your five-star review of Extended Stay America. We are thrilled to know our proximity to the airport was the highlight of your enjoyable stay. We look forward to seeing you again. Sincerely, Hotel Management

4 out of 5

Posted by on Nov 25, 2020

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Comment from Hotel Management

Nov 26, 2020 by Hotel Management

Thank you for your nice rating and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management

4 out of 5

Posted by on Sep 26, 2020

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Comment from Hotel Management

Sep 27, 2020 by Hotel Management

We are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management

2 out of 5
My flight arrived in Juneau, AK on-time at around 12:15pm. This hotel does not have a shuttle, so I walked the short distance to the hotel, about 250yds...it was also in the pouring rain mind you. I arrived at the hotel at 1pm to check in and went through the usual process of that. I had already pre-paid my stay there online but at the end of the check-in process, the snippy 20-something front-desk "clerk" says to me, "Since you are here checking in before our 3pm check-in time, we charge an extra $25 fee for that". I told her I have been flying from Austin, TX to Alaska for my job for the last 10 years, working 2 weeks on-2 weeks off, and I have NEVER had to pay an extra fee at ANY hotel just because my flight was 2 hours early. Since I had pre-paid, I was screwed, or else I would've walked out the door...I was pissed that I had to shell out another $25 (plus tax) on top of the original $100 I had already paid. NEVER AGAIN & SCREW THAT PLACE...IT'S JUST A GLORIFIED MOTEL6 ANYWAY...PLUS BAD MANNERS!

Posted by , from Austin, TX on Oct 25, 2019

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Comment from Hotel Management

Oct 26, 2019 by Hotel Management

James, thank you for staying with us. We are sorry for the disappointment you had with the early check-in charge and regret the inconvenience caused due to this. We hope this will not deter you from choosing us again. Sincerely, Hotel Management

About the Extended Stay America Suites Juneau Shell Simmons Drive

Location 1800 Shell Simmons Dr, Juneau, AK 99801

Property Features

Extended Stay America Suites Juneau Shell Simmons Drive offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at Extended Stay America Suites Juneau Shell Simmons Drive. Free self parking is available. The property offers extended parking privileges. Smoking is allowed in designated areas at this Juneau hotel.

  • 95 guestrooms or units
  • 2 levels
  • Built in 2001
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Juneau Shell Simmons Drive offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Juneau hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Juneau Shell Simmons Drive
  • Extended Stay America Shell Simmons Drive
  • Extended Stay America Shell Simmons Drive Hotel
  • Extended Stay America Shell Simmons Drive Hotel Juneau
  • Extended Stay America Juneau Shell Simmons Drive Hotel
  • Juneau Extended Stay
  • Extended Stay Juneau
  • Extended Stay Deluxe Hotel Juneau
  • Extended Stay America - Juneau - Shell Simmons Drive Alaska
  • Extended Stay America Juneau Shell Simmons Drive
  • Extended Stay America Suites Juneau Shell Simmons Drive Hotel
  • Extended Stay America Suites Juneau Shell Simmons Drive Juneau

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.