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"The property has a wonderful location fronting the shoreline. The view from the lanai was beautiful. The pool was nice, the hot tub was small and didn ... " More

By a verified traveler on Fri 17 Jan 2020

Hotel Description

3-star beachfront condo near Magic Sands Beach

On the beach

Within 3 miles (5 km) of this condo, you'll find Magic Sands Beach and Kahalu'u Beach Park. Sadie Seymour Botanical Garden and Honl's Beach are also within 2 miles (3 km).

Outdoor pool

This condo features an outdoor pool and a spa tub. Guests will appreciate free perks like free self parking and WiFi in public areas. A picnic area, laundry facilities, and free newspapers are also on offer.

Free WiFi, kitchens

The 48 condos feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and TVs with cable channels. Other amenities include balconies, living rooms, and dining areas.

Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio, Mountainside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Mountainside

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Castle Kona Bali Kai , a Condominium Resort ratings based on 49 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Castle Kona Bali Kai , a Condominium Resort

Everyone (12) Couples (1) Family (4)
4 out of 5
The property has a wonderful location fronting the shoreline. The view from the lanai was beautiful. The pool was nice, the hot tub was small and didn't look as clean as the pool. Our room was clean and spacious. The king size bed was hard and not as comfortable as we had hoped. The first day we checked in, our room was not ready, so they gave us a different room in another building for the night. We were supposed to get a reimbursement for the change in room but as of today, 2 weeks later we have not received that on our credit card.

Posted by on Jan 17, 2020

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4 out of 5
Loction good. Room good..mountain side dose not mean mountain view. Its on the othet side of tje street across from the pool bbq and laundry room

Posted by on Sep 20, 2019

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2 out of 5
I had to cancel after reading bad reviews and asking questions of the staff with no response and even though they still manage to sell the room they charged me a one night cancellation... BS

Posted by on Aug 6, 2019

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3 out of 5
I actually only liked the view! I was very disappointed with the room. We got shorted a night when we booked through travelocity and our other condo was full so we had to move. Travelocity found me another room condo and paid the cost but I was stuck with the cleaning fee when it was not my mistake. Check in took 25 minutes in line because there is only one check in desk. Would not stay here again.

Posted by on Jul 7, 2019

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2 out of 5
Didn’t expect top tier, but the condition of the property is pretty run down. Thought we were getting a room in the main building by the ocean but ended up with a satellite building on the third floor (lots of stairs!) with a balcony overlooking a busy and loud street. For the money we can do better next time.

Posted by , from Spokane, WA on Jul 6, 2019

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5 out of 5
The location was great. The partial ocean views are across the road, which was a surprise but it was easy to get to the ocean. Lots of people walk and bike on the road so drivers are cautious. The room could have been a touch cleaner initially, but we settled in. The kitchen was furnished well so cooking was easy. They also offer use of the outdoor grills. This island is amazing, rent a car and enjoy!

Posted by on Jun 19, 2019

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3 out of 5

Check in

Pros: The semi view of ocean and location to downtown Kona.
Cons: Having condo units checked and working before checkins.
Location: Went shopping, restaurants, etc.
Asked for king bed, got queen. Air conditioner on a timer that had to be turn on every hour. Gave us wrong wi fi code, did not get correct one for 2 days, tv was not working until a staff person came to check it, the air and wi fi and could not be fixed. We were told that maintenance went home but would check tomorrow, but he did not come.

Posted by on Jul 8, 2018

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Comment from Hotel Management

Aug 8, 2018 by Front Desk

Aloha and mahalo for staying with us. We are sorry you did not see maintenance to attend to the A.C. and that the wifi code was not working. We hope you enjoyed the island of Hawaii and all of its beauty.

1 out of 5

Travelocity is a nightmare.

The room Travelocity peddled us was a SLUM. Filthy bathroom (unusable), smelly, stained carpeting that reeked of dirty cats or something. My lungs couldn’t handle it for 5 minutes. NOT the way you want to start your first family vacation in Hawaii. When I called Travelocity, they offered to give me a $50 voucher toward future travel but that was IT. Spent our first evening in Hawaii begging them for help which never came. Luckily, the staff at the hotel we stayed in upgraded us to a cleaner room at no charge when we showed them pictures of the bathroom and carpets because Kona had no more rooms in our price range available with such late notice. Travelocity is NEVER getting my business again.

Posted by on Mar 20, 2018

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4 out of 5
Pros: The view was spectacular!
Cons: Showers, sofa sleeper
The location and view were excellent. The condo was dated but clean. Staff was helpful.

Posted by on Feb 5, 2018

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3 out of 5

Cannot beat the view.

The view is wonderful.. right on the ocean. However housekeeping does not come in the room at all.. had to ask for clean towels..was told I could also wash them in the room as there was a washer and dryer.. however the dryer did not work. The office staff was helpful and asked him to bring another set of towels there were 5 of us for 8 days and I was there for 2 weeks. I have stayed here many times since 1980 and never had this problem. There were also roaches. I have stayed here about 17 times since 1980 but not in the last 10 years. It seems many if the services have changed as well as the management. Having said this I would go again just because of the location. Now that I know I would just not expect housekeeping services. The material that they give you in check in state housekeeping does not visit the room everyday, It should read NEVER.

Posted by , from California on Jul 20, 2017

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About the Castle Kona Bali Kai , a Condominium Resort

Location 76-6246 Alii Dr, Kailua-Kona, HI 96740

Property Features

Castle Kona Bali Kai , a Condominium Resort offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at Castle Kona Bali Kai , a Condominium Resort. Self parking is free. This 3-star Kailua-Kona condo is smoke free.

  • 48 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Kailua-Kona, HI (KOA-Kona Intl.) (18.7 km / 11.6 mi)
  • Parking: Free self parking

Room Amenities

Castle Kona Bali Kai , a Condominium Resort offers 48 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 3-star condo have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Living room
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Jet skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM.
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD $30 per night.
  • Cribs (infant beds) are available for USD $20 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per stay. This fee does not apply to children under 17 years of age.
  • Cleaning fee: USD 250 per accommodation, per stay (varies per unit size)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 115 for Studio units, USD 155 for 1-bedroom units and USD 225 for 2-bedroom units, valid for stays of 1-9 nights; USD 165 for Studio units, USD 225 for 1-bedroom units and USD 250 for 2-bedroom units, valid for stays of 10 nights or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD $20 per night
  • Rollaway bed fee: USD $30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Castle
  • Castle Bali Condominium
  • Castle Bali Condominium Resort
  • Castle Bali Kai
  • Castle Kona Bali
  • Castle Kona Bali Kai
  • Castle Kona Bali Kai Condominium
  • Castle Kona Bali Kai Condominium Resort
  • Kona Castle
  • Kona Castle Bali Kai
  • Castle Kona Bali Kai Condo Kailua-Kona
  • Castle Kona Bali Kai Condo
  • Castle Kona Bali Kai Kailua-Kona
  • Kona Bali Kai , A Condominium
  • Castle Kona Bali Kai , a Condominium Resort Condo
  • Castle Kona Bali Kai , a Condominium Resort Kailua-Kona
  • Castle Kona Bali Kai , a Condominium Resort Condo Kailua-Kona
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.