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4.1 out of 5

"met our needs. simple, clean and friendly " More

By a verified traveler on Tue 05 Apr 2022

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Hotel Description

Enjoy 9 beach bars at this Kailua-Kona hotel

Close to the beach

Within a 5-minute walk of this Kailua-Kona hotel, you'll find Kona Inn Shopping Village and Mokuaikaua Church. Hulihee Palace and Kailua-Kona Wharf are also within half a mile (1 km).

Free breakfast

The hotel's outdoor pool, gym, and 9 beach bars are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free continental breakfast.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$261* Per night/room Oct 23 - Oct 24

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, Multiple Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel ratings based on 30 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

Everyone (10) Couples (6) Family (11)
1 out of 5

Posted by on Jun 21, 2022

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5 out of 5

Posted by on Apr 14, 2022

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Comment from Hotel Management

Apr 14, 2022 by Pia

Thank you for staying with us and for your kind ratings.

4 out of 5
met our needs. simple, clean and friendly

Posted by on Apr 5, 2022

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Comment from Hotel Management

Apr 7, 2022 by Pia S.

Aloha Theresa, Thank you for staying with us and for your feedback. We are happy to hear that we met your needs during your stay and we hope to welcome you back in the future. Mahalo,

3 out of 5

Posted by on Feb 17, 2022

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5 out of 5
Nice

Posted by on Feb 5, 2022

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Comment from Hotel Management

Feb 8, 2022 by Pia

Aloha Joseph, Thank you for staying with us and for your rating. We hope to welcome you back in the future. Mahalo,

4 out of 5

Posted by on Feb 3, 2022

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5 out of 5
Hotel is hard to find in a tangle of narrow one-way streets because it is behind a wall and has a very small hard-to-read sign beside the entrance driveway.

Posted by on Jan 25, 2022

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Comment from Hotel Management

Jan 25, 2022 by Pia

Aloha Janis, I sincerely apologize that you had a hard time finding us. I will share your comments to the the appropriate team. Mahalo,

4 out of 5
Holiday Inn Express in Hilo is hard to find, especially at night. The hotel sign is low to the ground with small lettering that is hard to read from a moving vehicle even in daylight. We were two couples, arriving at different times, and staying in the same room. This caused confusion in the office and they charged us for two rooms instead of one. The hotel was not willing to reconsider their decision to charge us for the extra room because we had unwittingly booked two rooms.

Posted by on Jan 25, 2022

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Comment from Hotel Management

Jan 25, 2022 by Pia

Aloha, I sincerely apologize that you had a hard time finding us. I also would like to apologize for the confusion of the two reservations. We charged the no show fee following our hotel no show policy. Mahalo,

2 out of 5
Advertised shuttle from airport was not available. Room reserved for 6 adult guests only had beds for four. Not advised that reservation for roll-away was required and roll-away was not available upon arrival.

Posted by , from LAKE FOREST PARK on Dec 18, 2021

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Comment from Hotel Management

Dec 18, 2021 by Front Desk Staff

Aloha, For future references feel free to call us directly at the hotel and our staff will be happy to assist you with any questions or information needed. This will help ensure that you folks book the appropriate room type for your stay. Mahalo for you feed back.

3 out of 5
A bit run down

Posted by , from Morganton on Dec 1, 2021

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Comment from Hotel Management

Dec 2, 2021 by Pia

Aloha Mary Jo, I understand your view of our hotel as bit run down. Good news is we are awaiting a renovation coming in next year 2022. We hope to welcome you back. Mahalo,

About the Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

Location 75-146 Sarona Ln, Kailua-Kona, HI 96740

Property Features

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. You can unwind with a drink at one of the 9 beach bars. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Kailua-Kona hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 9 bars on the beach
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W66529981-01

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is W66529981-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - W66529981-01
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Kailua-Kona
  • Holiday Inn Express Kailua-Kona
  • Holiday Inn Express Hotel & Suites Kailua-Kona Hawaii
  • Holiday Inn Express Hotel Suites Kailua Kona
  • Inn Express KailuaKona
  • Holiday Inn Express Hotel Suites Kailua Kona

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.