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"Hotel was very nice. Spa suites have a tube big enough for 2. ;-) The walkplatz is just across the square. (If you're not used to European travel ... " More

By a verified traveler on Fri 27 Mar 2015

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Hotel Description

4.5-star luxury hotel perfect for exploring Kaiserslautern

City center stay

Your stay at this hotel will put you steps from St. Martin's Church and a 5-minute walk from Pedestrian Area Kaiserslautern. Theodor-Zink-Museum and Kaiserslautern Castle are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a rooftop terrace on site, and a 24-hour front desk and a terrace are also provided.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$152* Per night/room Apr 4 - Apr 5

Suite (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Spa) for single use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite for single use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

SAKS Urban Design Hotel Kaiserslautern ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for SAKS Urban Design Hotel Kaiserslautern

Everyone (1)
1 out of 5
This is in regards to a stay I canceled in March 2020. Due to travel restrictions because of the Coronavirus, I had to cancel my reservation outside the cancellation policy. They charged me 80% of my stay. I emailed them and they were not willing to reconsider charging me. Very poor customer service. I am very disappointed. I don't plan to stay here ever again.

Posted by on Mar 17, 2020

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Comment from Hotel Management

Apr 15, 2020 by GuReMngr

Dear valued guest, We are sorry you were not able to travel due to the COVID-19 restrictions. At the time of your cancellation however, there weren't any government decisions regarding travel bans in our area yet, so therefore our regular terms and conditions for bookings, cancellations and no-shows were applied. We hope you will change your mind and choose to stay with us again in the future. Take care, Your SAKS Team Kaiserslautern

5 out of 5

Stayed in a Spa suite on the top floor.

Pros: Lot's of great dining options with in walking distance, many along the walkplatz
Cons: There is NO free parking. the is a Q-Park garage right under the hotel. Cost me 10 Euro per night. Fortunately, I was able to expense my parking.
Location: Located adjacent to the walkplatz, and in December the open air Christmas market is right across the square.
Hotel was very nice. Spa suites have a tube big enough for 2. ;-) The walkplatz is just across the square. (If you're not used to European travel. Most towns have a walkplatz in the older portion of town. It's a street limited to foot and bicycle traffic only. This is where most of the good restaurants and shopping is located.)

Posted by , from Maryland USA on Mar 27, 2015

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Comment from Hotel Management

Apr 7, 2015 by Your SAKS Urban Design Hotel Team

Dear guest, Thanks for valuing our hotel. It's great to hear that you had a good time at our hotel. Do you plan to visit Kaiserslautern again? We're looking forward to seeing you again!

About the SAKS Urban Design Hotel Kaiserslautern

Location Stiftsplatz 11, Kaiserslautern, RP 67655

All-inclusive Details

  • Gratuities not included

Property Features

SAKS Urban Design Hotel Kaiserslautern offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and 4 meeting rooms. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury SAKS Urban Design Hotel Kaiserslautern. For a fee, parking is available. This 4.5-star Kaiserslautern hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • Built in 2011
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Kaiserslautern Central Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

SAKS Urban Design Hotel Kaiserslautern offers 92 accommodations with espresso makers and safes. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Kaiserslautern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy self-serve breakfast daily from 6:30 AM to 10:00 AM.

11A - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Henry's Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. Contactless check-out is available.

  • Humane animal treatment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 16 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SAKS Hotel
  • SAKS Urban
  • SAKS Urban Design
  • SAKS Urban Design Hotel
  • SAKS Urban Design Hotel Kaiserslautern
  • SAKS Urban Design Kaiserslautern
  • Urban Design Hotel
  • SAKS Urban Design Hotel Kaiserslautern Hotel
  • SAKS Urban Design Hotel Kaiserslautern Kaiserslautern
  • SAKS Urban Design Hotel Kaiserslautern Hotel Kaiserslautern

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.