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"Only one of our keys worked. Pillows were lumpy and hard. " More

By a verified traveler on Sun 14 Aug 2022

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Hotel Description

Hotel perfectly located for exploring Battle Creek

Heart of Battle Creek

Within a 10-minute walk of the hotel, you'll find Kellogg Arena and Full Blast Water Park. Kalamazoo River and Dr. John Harvey Kellogg Discovery Center are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$70* Per night/room Dec 18 - Dec 19

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Baymont by Wyndham Battle Creek Downtown ratings based on 37 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Baymont by Wyndham Battle Creek Downtown

Everyone (20) Couples (6) Family (7)
1 out of 5
we tried to check in early and was okay with not being able to. at 3pm which is check in time, the room wasn't ready. The lady checked us in and said they were finishing up, hoping maybe 10 to 15 minutes, yet it turned into 45 minutes. It seemed as though the room had just been started when we arrived at 3pm. Was informed of late check-out for our room, yet we did not get any type of courtesy for my inconvenience. I had asked about the pool amenity and was told it just went down and would not be up anytime soon, yet 3 hours later was awoken by people in the pool. The jacuzzi had a few stray hairs as well as dirty jets and headrests that were falling off. At check-out the next morning, I discussed the issues with the person working and said it was not a pleasant stay. He seemed as though he would have reached out about our stay to rectify the situation yet haven't heard anything. Very dissatisfied and will not use this facility again. Would not recommend.

Posted by on Sep 2, 2022

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Comment from Hotel Management

Sep 4, 2022 by Manager

Hello hali,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

3 out of 5
Only one of our keys worked. Pillows were lumpy and hard.

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 15, 2022 by Manager

Hello Eva, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

4 out of 5
Room was clean, water pressure in shower was less than desirable. And breakfast needed some more options. Other than that, I don’t have anything to complain about, although everything including water pressure and breakfast was acceptable.

Posted by on Jul 16, 2022

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Comment from Hotel Management

Jul 17, 2022 by Manager

Hello Cody, Thank you for being a valued guest and for providing us the feedback regarding our breakfast and shower. We hope to see you again in the future.

1 out of 5
The staff was nice and friendly and helpful. The room seemed clean, but we saw some bugs in the bed. The male maid walked into our room while I was staying there with my daughter. I guess he assumed the room wasn't occupied. The bed was as hard as a rock. I will not be staying here in the future and wouldn't recommend it to anyone.

Posted by on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by Manager

Hello Sherry,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4 out of 5
Staff very nice, need to dress to reflect the brand.

Posted by , from FREELAND on Feb 20, 2022

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Comment from Hotel Management

Feb 21, 2022 by Manager

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. We hope to see you again and that you will be truly impressed with our continued improvements.

5 out of 5

Posted by , from Grosse Ile Township on Nov 14, 2021

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Comment from Hotel Management

Feb 13, 2022 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

1 out of 5

Posted by on Oct 4, 2021

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Comment from Hotel Management

Jan 3, 2022 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

1 out of 5

Posted by on Aug 6, 2021

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Comment from Hotel Management

Nov 5, 2021 by Manager

It was our privilege to earn your business and we hope to host you again on your next trip.,

1 out of 5
We had bugs in our room as well as ants. We took videos and pictures and the manager agreed about the issues in the room. And he only gave us half back. We check in the same day as we checked out.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 27, 2021 by Manager

Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

1 out of 5
I will NEVER rent here again. During check in, the person in front was no where to be found, I waited about 10 minutes until someone showed up. There were roaches in the room and little blood stains and cigarette burns on the bedding. Stains on furniture. Towels were rough as sand paper.

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 13, 2021 by Manager

We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

About the Baymont by Wyndham Battle Creek Downtown

Location 182 W Van Buren St, Battle Creek, MI 49017

Property Features

Baymont by Wyndham Battle Creek Downtown offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Baymont by Wyndham Battle Creek Downtown also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Battle Creek hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Battle Creek Transportation Center (0.8 km / 0.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Battle Creek Downtown offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas for unvaccinated guests. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Battle Creek Downtown
  • Baymont Inn Hotel Battle Creek Downtown
  • Baymont Inn Battle Creek Downtown Hotel
  • Baymont Inn Battle Creek
  • Baymont Wyndham Battle Creek Downtown Hotel
  • Baymont Wyndham Battle Creek Downtown
  • Baymont Inn Suites Battle Creek Downtown
  • mont Wyndham Battle Creek
  • Baymont by Wyndham Battle Creek Downtown Hotel
  • Baymont by Wyndham Battle Creek Downtown Battle Creek
  • Baymont by Wyndham Battle Creek Downtown Hotel Battle Creek

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.