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Comfort Inn Downtown - University Area

2.5-star property
739 W Michigan Ave, Kalamazoo, MI 1-855-201-7819
3.6 out of 5
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See all 15 travelocity Reviews

"Everything was perfect…thanks! " More

By a verified traveler on Sun 04 Jul 2021

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Hotel Description

Hotel perfectly located for exploring Kalamazoo

Kalamazoo Central Business District stay

Within a 10-minute walk of this Kalamazoo Central Business District hotel, you'll find Kalamazoo College and Western Michigan University. Kalamazoo Institute of Arts and Waldo Stadium are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$76* Per night/room Feb 8 - Feb 9

Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Inn Downtown - University Area ratings based on 15 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Downtown - University Area

Everyone (7) Couples (2) Family (6)
2 out of 5
Convenient location. Microwave was greasy. Tea in the room was stale. Stained chair. Carpet seemed dirty

Posted by on Jan 28, 2022

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Comment from Hotel Management

Jan 30, 2022 by Manager

"We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4 out of 5
It was fine

Posted by on Dec 13, 2021

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Comment from Hotel Management

Dec 13, 2021 by Aryan

Dear Jill, Hi name, We can’t thank you enough for the kind words about Comfort Inn downtown, your review means a lot to us. To show our appreciation we’d like to offer you a 12% discount next time you visit Comfort Inn downtown, Kalamazoo. We have your contact information and will your coupon straight over! Looking forward to seeing you again soon and thanks again!

2 out of 5
No coffee pot, TV would not work. Smoke detector battery cover missing. Car parked outside my window playing loud music till 1:30 in the morning along with loud talking and yelling. Morning coffee gone by 9:15. Key card stopped working and had to be renewed.

Posted by , from PORT CHARLOTTE on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by Manager

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our tv. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

2 out of 5
I have stayed in better maintained Comfort Inns. The towels were unacceptable/well wormed and soiled.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 22, 2021 by Manager

Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!

5 out of 5
Everything was perfect…thanks!

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 5, 2021 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

5 out of 5
Everything was perfect…thanks!

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 5, 2021 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

2 out of 5
Our first room had no air, it was boiling, the TV was broken and at 10 pm whenparty in next room just got louder we had to repack and change rooms. Will never rebook.

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 15, 2021 by Manager

Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

5 out of 5
The hotel was very close to Western Michigan University, which is why we were there. It had free wifi, breakfast, and the front desk staff person was very friendly and helpful. I had actually left my purse in the dining area, and she called me on my cell phone to let me know she had it. Not a thing was missing. The price was reasonable and I believe that this hotel contained everything we needed for that evening. There are no negatives to this other than it is on an awkward area of the street and we had to go past it on a one way, and then do a U-turn, to come back to it. It is set on a corner lot, so parking was interesting, but I was still able to find a spot closest to the entrance. All in all, if I go to Kalamazoo in the future, I would stay there again.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 14, 2020 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

4 out of 5
I loved the soft pillows, comfortable beds, clean fresh look of the place, friendly staff, the location and ample breakfast. An in room refrigerator would have been nice. The walls aren’t thin but we were placed between some very chatty, late nighters who kept knocking on each other’s door and talking till 2 in the morning.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Aug 27, 2019 by Alicia W

Thank you for your feedback! Your input is very important to us!

4 out of 5
We did not like that the bathroom had no sink of its own. Also, the lighting was dim in the bathroom and above the wash area.

Posted by on Apr 27, 2019

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Comment from Hotel Management

May 1, 2019 by front desk

Thank you for your recent feedback regarding your stay , we apologize for not meeting your expectations , please consider staying with us again in the future as we would like to give you a more enjoyable stay! ~Aimee

About the Comfort Inn Downtown - University Area

Location 739 W Michigan Ave, Kalamazoo, MI 49007

Property Features

WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. The business-friendly Comfort Inn Downtown - University Area also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This Kalamazoo hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Kalamazoo Transportation Center (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Downtown - University Area offers 60 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Children stay free - maximum age 20
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Kalamazoo
  • Comfort Inn Motel Kalamazoo
  • Kalamazoo Comfort Inn
  • Comfort Inn Kalamazoo Hotel Kalamazoo
  • Comfort Inn Kalamazoo Motel
  • Comfort Inn Kalamazoo
  • Comfort University Area
  • Comfort Inn Downtown University Area
  • Comfort Inn Downtown - University Area Hotel
  • Comfort Inn Downtown - University Area Kalamazoo
  • Comfort Inn Downtown - University Area Hotel Kalamazoo

You should know

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.