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Sheraton Kampala Hotel

4.0 star property
Family-friendly hotel with a spa, connected to a shopping center in Kampala

Choose dates to view prices

Photo gallery for Sheraton Kampala Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, desk, blackout drapes
2 bars/lounges, poolside bar
Reception
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Ternan Avenue, Kampala
  • Popular LocationUganda Golf Course14 min walk
  • Popular LocationMakerere University3 min drive
  • Popular LocationThe Acacia Mall3 min drive
  • AirportEntebbe (EBB-Entebbe Intl.)53 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Balcony

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Balcony

  • 684 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed, Balcony

  • 579 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Balcony

Standard Room, 2 Twin Beds, Balcony | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Balcony

10/10 Exceptional
  • 273 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

10/10 Exceptional
  • 273 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Balcony

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Balcony

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Balcony

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kampala

City center stay.Within a 15-minute walk of the hotel, you'll find Embassy of France and The Parliament of the Republic of Uganda. Embassy of Sudan and Uganda Golf Course are also within 2 miles (3 km).

What's nearby

  • Uganda Golf Course - 14 min walk
  • Makerere University - 3 min drive
  • The Acacia Mall - 3 min drive
  • St. Francis Hospital - Nsambya - 3 min drive
  • Embassy of the United States - 3 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 54 min drive

Restaurants

  • Cafe Javas Boulevard - 9 min walk
  • Cafe Olà - 10 min walk
  • Park Square in the Sheraton - 8 min walk
  • Faze 2 - 6 min walk
  • Slow Boat Resturant - 10 min walk

About this property

Sheraton Kampala Hotel

Family-friendly hotel with a spa, connected to a shopping center in Kampala
Sheraton Kampala Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11055 square feet (1027 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the family-friendly Sheraton Kampala Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. The property offers extended parking privileges.

This Kampala hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 2 bars or lounges
  • 11055 sq ft of conference space
  • 1027 sq m of conference space
  • Built in 1967
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sheraton Kampala Hotel offers 236 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Sheraton Kampala Hotel Spa has 1 treatment room. Services include facials and body treatments. The spa is open daily.

Languages

Arabic, English, Filipino, French, German, Greek, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Kampala Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 50 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Frequently asked questions

How close is Sheraton Kampala Hotel to the airport?

Sheraton Kampala Hotel is 30.7 mi (54-min drive) away from the Entebbe Intl. Airport (EBB) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Kampala Hotel?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Sheraton Kampala Hotel on May 31, 2024 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Kampala Hotel have an airport shuttle?

Sheraton Kampala Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 50 per person, one-way.

Does Sheraton Kampala Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Kampala Hotel, but buffet breakfast is offered for a fee of USD 20 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Sheraton Kampala Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Kampala Hotel?

Check-in start time: 3 PM; Check-in end time: 5 AM. A fee applies for early check-in.

Is there free parking at Sheraton Kampala Hotel?

This hotel offers free self parking.

Does Sheraton Kampala Hotel have a pool?

Sheraton Kampala Hotel features an outdoor pool and a children's pool.

Does Sheraton Kampala Hotel have a restaurant?

There are 5 onsite restaurants, offering options like barbecue, garden views, and al fresco dining.

Does Sheraton Kampala Hotel have a spa?

Pamper yourself with a day at Sheraton Kampala Hotel Spa, where you can enjoy massages, facials, and body treatments.

How close is Sheraton Kampala Hotel to downtown Kampala?

Sheraton Kampala Hotel is 0.5 mi away from Central Kampala.

Sheraton Kampala Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 181 reviews" "
Rating 8 - Good. 68 out of 181 reviews" "
Rating 6 - Okay. 25 out of 181 reviews" "
Rating 4 - Poor. 12 out of 181 reviews" "
Rating 2 - Terrible. 9 out of 181 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience
My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Reuben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice place
The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Stayed 2 nights in Dec 2023

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Stayed 10 nights in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Oct 2023

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly ad supportive!
Stayed 1 night in Oct 2023

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel staff, very flexible and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Stayed 1 night in Aug 2023

10/10 Excellent

peter kankaka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly and exemplary customer service
Stayed 6 nights in Jul 2023