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4.1 out of 5

"Hotel was very nice but I booked a room with two queen beds and was given one king bed despite contacting Travelocity to ensure securing two queen bed ... " More

By a verified traveler on Sat 31 Mar 2018

Hotel Description

Upscale beachfront resort with 2 outdoor pools

Beachfront retreat

Within 2 miles (3 km) of this Kamuela resort, you'll find Great 4-D Movie Ride and Mauna Lani Beach. Waikoloa Beach Golf Course and Kings Shops are also within 3 miles (5 km).

36-hole golf course

A golf course, 2 restaurants, and 2 outdoor pools are all featured at this luxury resort. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Enjoy the health club and perks like free WiFi.

Free WiFi, lanais

The 341 guestrooms feature free WiFi, LCD TVs with cable channels, and thoughtful touches like espresso makers and bathrobes. Furnished lanais, sitting areas, and 24-hour room service are also available.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$999* Per night/room May 20 - May 21

Deluxe Room, 1 King Bed, Accessible, Ocean View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Ocean View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mauna Lani, Auberge Resorts Collection ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mauna Lani, Auberge Resorts Collection

Everyone (6) Couples (2)
4 out of 5
Hotel was very nice but I booked a room with two queen beds and was given one king bed despite contacting Travelocity to ensure securing two queen beds. When checking in at hotel I was told there were no rooms available with two queen beds. I felt this was a failure on Travelocity’s part since i initIally booked a room with two queens and when I followed up with Travelocity you did not follow through on my request.

Posted by on Mar 31, 2018

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1 out of 5

No Paradise

Pros: I liked the lagoons with the fishes and turtles but it did not make up for the rest.
Cons: The hotel is overpriced for it's condition and quality of service.
Location: Remote. You have to drive a few miles to the nice beaches. The hotel beaches and the two other it shuttles you to, has dead reefs with no visibility.
I booked a mountain view room and received a parking lot view room with no privacy. My balcony overlooked the parking lot and hotel entrance with the hotel employees standing out there all day. I couldn't even leave the blinds open because the hotel shuttle sat out there all day with a perfect view of my room. I spoke to staff to try to change my room but was told everything else would be considered an upgrade and would cost an additional $100 a day so I stayed in the horrible room. The hotel food was overpriced as well. The staff was not friendly. I didn't feel the aloha spirit. I wish I had stayed somewhere else.

Posted by , from California on Jun 11, 2016

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5 out of 5

My favorite hotel on the Big Island.

Over the years we have stayed at several different places on the Big Island; this is our second stay at the Mauna Lani. I cant imagine staying anywhere else. The hotel is beautifully designed and landscaped with both salt and freshwater ponds. The beach is clean and easy to access. You can snorkel right off the beach. I hate it when hotels add the extra $25 resort fee, but we did get beach cabanas, lots of towels, snorkel equipment, parking, internet and pool equipment and more all for that price. The staff is outstanding. Many are long term employees, which I think speaks well for the hotel. If i have a complaint it is about the food. Dinner options were more limited than I like and the restaurants in the hotel close at 8:30 PM (maybe this is different in High season, ?). The breakfast buffet has a good selection of food though I thought overpriced. I was disappointed in their upscale restaurant, Canoe House. There are lots of other restaurant choices however in the area. We were upgraded to an ocean front room. It was heaven; we left the patio door open at night and feel asleep to the sound of the ocean waves.

Posted by on Jun 1, 2016

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4 out of 5

Nice Hotel

Pros: Location and staff
Cons: Better food choices at the Ocean bar and grill. Maybe a better price on adult beverages. ( Or go to the store down at the shops for all the fixings)
This is the second time we had stayed at this hotel in recent years and we enjoyed it just as we did the last time. The staff is extremely friendly and they seem to care about you and what your plans are for your stay. This trip we didn't do a lot of of tours or activities which was exactly what we needed. Being right on a nice small beach with great sunsets every night was the medicine we needed. I would like to thank the Ocean bar and grill staff for their friendliness and the accommodating atmosphere they exude. Even though this is a "resort" hotel it is not stuffy and is the laid back style that I yearn for while on vacation. Expect to pay more for food and drinks on the property but that is pretty much the norm.

Posted by , from Cypress, TX on Nov 6, 2015

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4 out of 5

One of the great resorts on the Big Island

Pros: The beaches, the grounds.
Cons: Overall focus on upgrading the property.
Location: The Big Island is a very special place - period.
Been going here since i was a kid. It was the finest new hotel in the 80's. But now, the hotel is looking a little dated and tired. --> To the management. Spend some money and fix it up. Looks like no one cares anymore. If it wasn't for the incredible grounds and beaches, we would go elsewhere. The food is below average with 5-star luxury resort prices. I mean really, two coffees and a cookie. $18! Come on. We ate there once on our 12 night stay. So what I am saying here is bring the grand dame back to it's heritage. Otherwise, my memories will be just that, a memory of what the Mauna Lani once was.

Posted by , from Pasadena, CA. on Oct 22, 2015

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5 out of 5

Outstanding Resort Hotel at Reasonable Price

Pros: Beautiful setting and comfortable room, outstanding service.
Cons: Nothing!
Location: Golf, spa and shopping nearby as well as beach activities available through the hotel. Half hour drive to Kona for most commercial activities.
This was actually the least expensive of the three main hotels we stayed in during our trip, but it was by far the best. The staff was welcoming from the moment we stepped onto the property, and provided lots of small touches that made a big difference throughout our five night stay. Beautiful pool area, great beach with comfortable chairs and cabanas and complimentary snorkeling gear that we could use right off the hotel beach. Lovely grounds, great fish ponds and historical area to walk through. Room was comfortable and clean with nice lanai and beautiful ocean view. Would definitely stay here again!

Posted by , from Jackson, MI on Aug 30, 2015

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5 out of 5
We would definitely go back and visit again. The food was excellent!

Posted by on Jul 9, 2015

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5 out of 5

Home away from home

Pros: Public areas are spacious and airy. Staff are amazing and personal. We get the sea front room and we just love the view. Room are great - not fancy
Cons: Restricted on variety of eating options. If you like nightlife this is not for you. No bar - mostly closed down after 9. We like this aspect.
Location: Star watching. Sunset cruise. Harley rental. Golf. Spa.
We have been to the Mani Launi several times. We go to other hotels in Hawaii and then always come back here. It is very low key and relaxing. We enjoy the golf and the spa also.

Posted by , from san francisco on May 27, 2015

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About the Mauna Lani, Auberge Resorts Collection

Location 68-1400 Mauna Lani Dr, Kamuela, HI 96743

Property Features

Mauna Lani, Auberge Resorts Collection offers its guests a golf course, 2 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this resort measures 17,000 square feet (2 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Mauna Lani, Auberge Resorts Collection. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Kamuela resort (fines may apply for smoking in non-smoking areas).

  • 341 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 17,000 sq ft of conference space
  • 2 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Mauna Lani, Auberge Resorts Collection offers 341 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished lanais. Accommodations offer separate sitting areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Kamuela resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private lanai (furnished)
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Canoehouse - This beachfront fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Shiono at Mauna Lani - Overlooking the golf course, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Bay Terrace - Overlooking the ocean, this restaurant serves breakfast only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 36-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Surfing/boogie boarding on site
  • Boat on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Fitness classes on site
  • Boat tours on site
  • Sailboat on site
  • Swimming nearby
  • Water sports equipment
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing on site
  • Parasailing nearby
  • Hiking/biking trails on site
  • Cave exploring/spelunking on site
  • Kayaking on site
  • Windsurfing nearby
  • Mountain biking on site
  • Pilates classes on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 5
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - W20343146-01

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is W20343146-01. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - W20343146-01

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.24 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 24 and USD 48 for adults, USD 3 and USD 24 for children (approximately)
  • Fee for wired Internet in public areas: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 15.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mauna Lani Bay Hotel Bungalows Kamuela
  • Mauna Lani Bay Hotel & Bungalows Kamuela
  • Mauna Lani Bay Hotel Bungalows
  • Mauna Lani Bay Bungalows Kamuela
  • Mauna Lani Bay Bungalows
  • Mauna Lani, Auberge Resorts Collection Resort
  • Mauna Lani, Auberge Resorts Collection Kamuela
  • Mauna Lani, Auberge Resorts Collection Resort Kamuela

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Mauna Lani, Auberge Resorts Collection is listed in the 2020 Condé Nast Traveler Hot List.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.