- Check-in time starts at 3 PM
- Check-in time ends at 5 PM
- Minimum check-in age is: 21
Special check-in instructions:
The front desk is open daily from 9 AM - 5 PM. The check-in location differs from the property location. To check in, go to Mauna Lani Terrace, 68-1399 Mauna Lani Drive, Kamuela, Hawaii If you arrive at the property after hours, you'll need to check in at an alternate location: Mauna Lani Terrace, 68-1399 Mauna Lani Drive, Kamuela, HawaiiTo make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests must notify this property in advance of their anticipated arrival time. Please note that guests planning to arrive outside check-in hours, and those wishing to arrange early check-in, must contact the property 24 hours in advance and will be subject to a fee. Late-arriving guests will find an after-hours check-in box to the right of the check-in office door. The box contains a phone from which guests can call an answering service and receive a combination to open a lock box below. The lock box contains instructions for accessing guest accommodations.
The front desk at this property is open daily from 9 AM - 5 PM.
The check-in location differs from the property location. To check in, guests will need to go to Mauna Lani Terrace, 68-1399 Mauna Lani Drive, Kamuela, Hawaii
Guests arriving after hours will need to go to the following location to check in: Mauna Lani Terrace, 68-1399 Mauna Lani Drive, Kamuela, Hawaii
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-169-029-8368-01
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is TA-169-029-8368-01. This property accepts credit cards. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. The property is kept vacant for a minimum of 24 hours between guest stays. This property affirms that it adheres to the cleaning and disinfection practices of SafeHome (VRMA & VRHP).
- Service animals are allowed
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property uses a professional cleaning service
- Contactless check-out is available
- Property is cleaned with disinfectant
- Property follows sanitization practices of SafeHome (VRMA & VRHP)
- Staffed front desk
- Contactless check-in is available
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- State tax ID - TA-169-029-8368-01
- gap period enforced between guest stays 24 hours
Guests will be asked to pay the following charges at the property:
- Destination fee: USD 95.00 per accommodation, per stay
- Cleaning fee: USD 295.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Late check-in fee
- Late check-out fee: USD 182.29 (subject to availability)
- Facilities fee: USD 95.00 per accommodation, per night and includes use of: swimming pool; fitness facilities
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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