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The Tourmaline

5.0 star property
Family-friendly 5-star hotel with outdoor pool

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The Tourmaline

Photo gallery for The Tourmaline

Outdoor pool, pool umbrellas, sun loungers
View from property
Deluxe Twin Room Triple | 1 bedroom, premium bedding, memory foam beds, minibar
Dinner served
Lobby lounge

Overview of The Tourmaline

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Anniewatte, Kandy, 20855
  • Popular LocationKandy Lake4 min drive
  • Popular LocationRoyal Palace of Kandy4 min drive
  • Popular LocationTemple of the Tooth7 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, memory foam beds, minibar

Suite

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Bathroom | Hair dryer, slippers, bidet, towels

Deluxe Triple Room

  • 474 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Kandy

In historical district.You'll find Bahirawakanda Vihara Buddha and Kandy Clock Tower within 2 miles (3 km) of this hotel. Commonwealth War Cemetery and Asgiriya Stadium are also within 2 miles (3 km).

What's nearby

  • Kandy Lake - 4 min drive
  • Royal Palace of Kandy - 4 min drive
  • Kandy General Hospital - 5 min drive
  • Temple of the Tooth - 7 min drive
  • Royal Botanical Garden - 8 min drive

Getting around

  • Kandy Railway Station - 9 min drive
  • Bandaranaike Intl. Airport (CMB) - 162 min drive

Restaurants

  • Dindigul Thalappakatti - 17 min walk
  • KFC - 3 min drive
  • The Last Drop - 3 min drive
  • Burger King - 4 min drive
  • The Pub - 3 min drive

About this property

The Tourmaline

Family-friendly 5-star hotel with outdoor pool
The Tourmaline offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury The Tourmaline. An area shuttle within 25 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 5-star Kandy hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Tourmaline offers 28 air-conditioned accommodations with DVD players and minibars. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tourmaline Spa Premedion. Services include massages and body treatments. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, French, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: LKR 1,500 for adults and LKR 750 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels
  • DVD player

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Tourmaline

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for LKR 2500.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: LKR 6500
  • New Year's Eve (31 December) Gala Dinner per child: LKR 3250 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately LKR 1500 for adults and LKR 750 for children
  • Airport shuttle fee: LKR 7500.00 per vehicle (one way)
  • Rollaway bed fee: LKR 2500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Tourmaline Hotel
Tourmaline Hotel Kandy
Tourmaline Kandy
The Tourmaline Hotel
The Tourmaline Kandy
The Tourmaline Hotel Kandy

Frequently asked questions

How close is The Tourmaline to the airport?

The Tourmaline is 69.8 mi (162-min drive) away from the Bandaranaike Intl. Airport (CMB) airport, the closest popular airport to the property.

How much does it cost to stay at The Tourmaline?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at The Tourmaline on Apr 26, 2024 start from $57.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Tourmaline have an airport shuttle?

The Tourmaline offers an airport shuttle 24 hours a day, on request, for a charge of LKR 7500.00 per vehicle, one way.

Does The Tourmaline offer free breakfast?

Free breakfast isn’t provided at The Tourmaline, but full breakfast is offered for a fee of LKR 1500 for adults and LKR 750 for children.

Is there a casino at The Tourmaline?

No, there is no casino at this hotel.

What time is check-in at The Tourmaline?

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM.

Is there free parking at The Tourmaline?

This hotel offers free self parking and extended parking.

Does The Tourmaline have a pool?

The Tourmaline features an outdoor pool and a children's pool.

Does The Tourmaline have a restaurant?

Yes, there is a restaurant on site.

Does The Tourmaline have a spa?

Pamper yourself with a day at Tourmaline Spa Premedion, where you can enjoy massages and body treatments.

How close is The Tourmaline to downtown Kandy?

The Tourmaline is 0.1 mi away from Anniwatta.

The Tourmaline Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 51 reviews" "
Rating 8 - Good. 19 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 2 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thenkutty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. Staff is really nice. I mean really nice. Pool was decent. Location is a little secluded and quiet, but you can get to town in less than 10 mins in car. Don't use tuk tuks. It's challenge for them to climb the hills. Not a new facility but its maintained pretty well.
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Traveled with family
Liked: Amenities
Lovely hotel with an incredible view
Stayed 2 nights in Jan 2024

2/10 Terrible

Ruchira

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend this place at all. There was nobody at the reception. Gave us the wrong room. Then we asked for the room that we paid for. They charged exrtra for that. We didn't receive any bed sheets. The best part is I wanted to go the toilet at 4.00 am and found out no water in the toilet and I had to call the manager lady early in the morning but no answer. Terribel place. Avoid this place at all cost.
Stayed 1 night in May 2023

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 5 star hotel
I booked this hotel because it was rated as a five star hotel but it’s far from this. This facility need renovation
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Quick stopover
Very welcoming, great service, great food, good room. Pool area would benefit from some love but still ok
Stayed 1 night in Jan 2022

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

APOORVA

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor stay experience
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Tasneem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful . Loved our stay at the hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views are worth the journey
The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey. Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
View from bedroom window
Stayed 1 night in Sep 2019