"We had called and asked for a handicap room. They said okay but when we arrived they did not have a room. Then they said they had one but only for one ... " More
City center stay
With a stay at this Country Club Plaza Area hotel, you'll be well placed to visit Kansas City Art Institute and Nelson-Atkins Museum of Art, both within half a mile (1 km). University of Missouri-Kansas City and Uptown Theater are also within 2 miles (3 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a gym on site, and a 24-hour front desk and a terrace are also provided.
May 12, 2021 by Jonnell
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Feb 9, 2020 by Kay
Thank you for your feedback. We greatly appreciate your opinion and hope you will stay with us again.
Dec 8, 2019 by Kay
Thank you so much for you amazing feedback! We are so glad you had a great stay and we hope to see you back very soon!
Oct 22, 2019 by Kay
I am so sorry that you had to have this issue at our property. I will do an in depth training with every single front desk person to ensure they know how to give great service with guests special requests. Again I sincerely apologize.
Sep 22, 2019 by Kay
Thank you so much! I'm glad you had a wonderful stay!
Sep 11, 2019 by Kay
Thank you for your feedback! We will share with our team.
Aug 29, 2019 by Susan Cain
Thank you for your comments and choosing to stay with us during your stay in Kansas City. The next time you visit, please request a room on the courtyard side of the hotel. We are happy to accommodate requests based on availability. Thank you,
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Seville Plaza Hotel. Limited free parking is available on a first-come, first-served basis. This Kansas City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
Best Western Plus Seville Plaza Hotel offers 76 accommodations with coffee/tea makers and hair dryers. 27-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property offers area shuttle service on Fridays and Saturdays only from 4 PM - midnight.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
