"The place needs some maintenance. It was clean. The breakfast has been eliminated. The lady at the front desk was quite snippy. It felt like she h ... " More
In Kansas City
Within a 15-minute walk of the hotel, you'll find Kauffman Stadium and Arrowhead Stadium. Also within 9 miles (15 km) are Crown Center and Union Station.
Free perks
This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.
Free WiFi, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 168 guestrooms also offer free WiFi and TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.
Aug 6, 2020 by GM
Thank you for your recent stay at the Best Western Premier. I will address the concerns that you have noted with all staff involved.
Feb 12, 2020 by Barbara
This the first I've heard about this. Please accept my apologies. It is very unlike my maintenance team to not respond. Thank you for your feedback. It is the only way to improve. I hope you give us another try.
Dec 21, 2019 by Barbara
I am so pleased that you enjoyed your stay and hope you will choose the Best Western Premier Kansas City Sports Complex when you next visit KC.
Sep 16, 2019 by Shay
Thank you for your response. We apologize for not exceeding your expectations. We will strive to get that score higher.
Sep 16, 2019 by Shay
Thank you for your response. We apologize for not exceeding your expectations. We will strive to get that score higher.
May 14, 2019 by Eric
We're sorry you were unhappy - we'll work hard to fix the issues you experienced. Thanks for letting us know.
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A health club, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Kansas City Sports Complex Hotel. Self parking is free. This 3-star Kansas City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free RV, bus, truck parking
Best Western Premier Kansas City Sports Complex Hotel offers 168 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Boulevard Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows cleaning and disinfection practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.