"I was in town to attend a funeral and selected this location because it was close to the church. The garage was secure and the checkin staff were prof ... " More
City center stay
A stay at this Downtown Kansas City hotel places you steps from Kansas City Convention Center and within a 10-minute walk of T-Mobile Center. Crown Center and Science City at Union Station are also within 2 miles (3 km).
Free area shuttle
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like a free area shuttle.
Jan 8, 2024 by Crowne Plaza Team
Our condolences for the reason for your stay. Thank you so much for your review and feedback! Our employees are trained to go above and beyond providing basic customer service. It's so good to hear this was delivered. We will certainly pass your comments along to the staff mentioned and their supervisors. We appreciate you staying with us and hope to welcome you back in the near future.
Jul 11, 2023 by Crowne Plaza Team
Thank you for your review and feedback. We appreciate you staying with us. We're sorry to hear you were disappointed in the breakfast buffet. We offer a variety of items in the breakfast buffet and are priced competitively in the area. We hope to welcome you back in the future.
Mar 17, 2023 by Amy
Thank you for your review.We appreciate you staying with us!
Jan 17, 2023 by Linda
Thank you for your review and feedback! We appreciate you staying with us and hope to welcome you back in the near future.
Nov 21, 2022 by Linda
Thank you for staying with us. We appreciate your feedback.
May 5, 2022 by Linda
Thank you for your review! We appreciate your feedback and hope to welcome you back in the near future!
Apr 29, 2022 by Linda
Thank you for your feedback. We are proactively addressing maintenance items and are servicing those items that are brought to our attention.
Mar 14, 2022 by Linda
Thank you so much for your review and feedback! We hope to welcome you back in the near future.
Crowne Plaza Kansas City Downtown, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 157314 square feet (14615 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Kansas City Downtown, an IHG Hotel. A free area shuttle within 3.0 mi is available. For a fee, parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Crowne Plaza Kansas City Downtown, an IHG Hotel offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
The Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Rail - Onsite bar. Open daily.
Full Steam - This coffee shop serves breakfast only. Open daily.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.