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Extended Stay America - Kansas City - Country Club Plaza

2.5-star property
4535 Main St, Kansas City, MO 1-855-201-7819

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2.8 out of 5
See all 18 Travelocity Reviews

"Location, location, location and of course the great price! The staff was very friendly, plenty of parking, close to shopping and restaurants too! " More

By a verified traveler on Wed 04 Dec 2019

Points Of Interest

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Hotel Description

Hotel near Crown Center in Kansas City

Heart of Kansas City

A stay at this Country Club Plaza Area hotel places you within half a mile (1 km) of Nelson-Atkins Museum of Art and 2 miles (3 km) of University of Missouri-Kansas City. Uptown Theater and Crown Center are also within 3 miles (5 km).

Fitness center

A fitness center, free parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 141 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, pillowtop beds, and coffee/tea makers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room May 19 - May 20

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America - Kansas City - Country Club Plaza ratings based on 18 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America - Kansas City - Country Club Plaza

Everyone (10) Business (1) Couples (1) Family (3)
1 out of 5
Bed bugs, I will never stay here again. We had to change rooms. And all they said was sorry

Posted by on Oct 3, 2020

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Comment from Hotel Management

Oct 5, 2020 by Hotel Management

Thank you for taking the time to write a review of your stay. We take these matters very seriously, so the room you occupied will be professionally inspected and treated as a precaution. Sincerely, Hotel Management

5 out of 5
Location, location, location and of course the great price! The staff was very friendly, plenty of parking, close to shopping and restaurants too!

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 4, 2019 by Hotel Management

It was a pleasure hosting you at Extended Stay America. We are delighted to read you had a fantastic stay and appreciate you highlighting our ideal location, as well as the great service delivered by our courteous associates. Thank you for choosing us, and we cannot wait for your return visit. Sincerely, Hotel Management

5 out of 5
Really nice don't mind staying again staff was on hand room was very clean.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 6, 2019 by Hotel Management

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

1 out of 5
I had book my reservation and when I arrived I was given a Room. When I went to the Room it hadn't been cleaned up the beds were still nursed up dirty towels in the shower trash in the trash cans trash on the counters. I went back to the front - can lose told that they didn't have any other rooms available so I had to go find another place to stay.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Hotel Management

Thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your stay, and we were unable to accommodate you in another room. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. We hope to have another chance to prove ourselves. Sincerely, Hotel Management

4 out of 5
I had a very pleasant stay I recommend this hotel. The staff was helpful and friendly.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 3, 2019 by Hotel Management

Thank you for posting your kind review of Extended Stay America and also for recommending us to future guests. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management

2 out of 5
Good location and nice staff, but the public areas seemed dingy and my non smoking room smelled distinctly of cigarette smoke to the point where all of the clothes that I packed smelled like smoke even though I was only there for one night. The fan in the bathroom looked rusted and didn’t work

Posted by on Nov 13, 2018

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Comment from Hotel Management

Nov 15, 2018 by Hotel Management

Thanks for choosing us for your needs. Although you liked certain aspects of your stay, we apologize for falling short of your expectations and the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service and facilities moving forward. We hope you’ll give us a chance to showcase you our improved side on a future date. Sincerely, Hotel Management

1 out of 5
We had booked a room 2 weeks in advance and had confirmation number. On the afternoon of our check-in, they called us to cancel and said that they had "overbooked" the hotel. However, they still charged our credit card the next day! We went to the hotel to get a refund and there was no one at the front desk. We waited 30 minutes and made multiple calls to the hotel and their corporate office...no one ever came to the front desk! There were other very unhappy customers complaining that they did not have sheets on their bed, dirtiness of the room and the overall level of noise overnight at the hotel. One customer said that she had been waiting an hour and no one had been at the front desk. There are major problems with this hotel.

Posted by , from Wichita, KS on May 20, 2018

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Comment from Hotel Management

May 25, 2018 by Hotel Management

JP, we're so sorry we were unable to accommodate you this time. We understand your frustration and apologize for this mix-up. Your feedback has been discussed with our team members to ensure we better serve our guests in future. Meanwhile please feel free to contact us at our front desk if we can assist you further with your bill. We hope you will give us another opportunity to make your next stay worthwhile. Sincerely, Hotel Management

4 out of 5

Near the Plaza

The hotel is located very close to the Country Club Plaza, within walking distance. The staff was friendly and the room was a nice value. I recommend this hotel if you have a short stay in KC.

Posted by , from MSP on Aug 24, 2017

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Comment from Hotel Management

Aug 26, 2017 by General Manager

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our outstanding hospitality and that our location was perfect for your needs. Thank you for recommending us to future guests. We look forward to hosting you again soon. Sincerely, General Manager

3 out of 5

Weekend trip

Pros: The bed was very comfortable
Cons: The bathtub had some mold that needed to be cleaned/bleached.
The hotel was ok but not totally what we expected. The information said that they had a continental breakfast but it was just coffee, small cereal bars and small store bought muffins and no other beverages. It was referred to by the staff as the coffee bar and the website with Travelocity has it referenced as a continental breakfast. This did not meet the definition of a continental breakfast and that is something that I take into consideration when booking a room since I like to eat at the hotel instead of having to go out to eat for breakfast. The bathtub had some mold that needed to be cleaned/bleached. The mattress was very comfortable. It was a short drive to the Plaza area for shopping.

Posted by on Nov 22, 2016

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4 out of 5

Nice hotel close to downtown

Pros: Good location near downtown.
Cons: The ventilation fan in the bathroom was making a noise but other than that there wasn't anything else.
Location: Near downtown, near the Crown Center, and walking distance to the Country Club Plaza district.
Good hotel near downtown. It is also near the Country Club district. Hotel room was in good condition and the staff were friendly. Stayed here for the Kansas City Irish Festival at the Crown Center.

Posted by , from Fort Worth, Tx on Sep 6, 2016

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About the Extended Stay America - Kansas City - Country Club Plaza

Location 4535 Main St, Kansas City, MO 64111

Property Features

As a guest of Extended Stay America - Kansas City - Country Club Plaza, you'll find a fitness center, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. The business-friendly Extended Stay America - Kansas City - Country Club Plaza also features a safe deposit box at the front desk and an elevator. Free self parking is available. This Kansas City hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • Built in 1998
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Kansas City International Airport (MCI) (37.1 km / 23.1 mi)
  • Train station: Kansas City Union Station (4.6 km / 2.8 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Extended Stay America - Kansas City - Country Club Plaza offers 141 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Aparthotel Kansas City Country Plaza Club
  • Extended Stay America Kansas City Country Club Plaza
  • Extended Stay America Kansas City Country Club Plaza Aparthotel
  • Kansas City Homestead Suites
  • Homestead Suites Kansas City
  • Extended Stay America Kansas City Country Club Plaza Hotel
  • Homestead Suites Kansas City
  • Kansas City Homestead Suites
  • Extend Stay America Kansas Ci
  • Extended Stay America - Kansas City - Country Club Plaza Hotel

You should know

  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.