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"The hotel is located very close to the Country Club Plaza, within walking distance. The staff was friendly and the room was a nice value. I recommen
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Within a 10-minute walk of this Country Club Plaza Area hotel, you'll find Country Club Plaza and Nelson-Atkins Museum of Art. University of Missouri-Kansas City and Crown Center are also within 3 miles (5 km).
Free perks
A fitness center, free parking, and laundry facilities are featured at this hotel. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A safe deposit box is also provided.
Free WiFi, kitchens
The 141 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.
Extended Stay America - Kansas City - Country Club Plaza ratings based on 22 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Extended Stay America - Kansas City - Country Club Plaza
Everyone (10)Couples (1)Business (1)Family (2)
5 out of 5
Location, location, location and of course the great price! The staff was very friendly, plenty of parking, close to shopping and restaurants too!
Posted by a verified traveler on Dec 4, 2019
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Comment from Hotel Management
Dec 4, 2019
by Hotel Management
It was a pleasure hosting you at Extended Stay America. We are delighted to read you had a fantastic stay and appreciate you highlighting our ideal location, as well as the great service delivered by our courteous associates. Thank you for choosing us, and we cannot wait for your return visit.
Sincerely,
Hotel Management
5 out of 5
Really nice don't mind staying again staff was on hand room was very clean.
Posted by a verified traveler on Oct 5, 2019
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Comment from Hotel Management
Oct 6, 2019
by Hotel Management
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon.
Sincerely,
Hotel Management
1 out of 5
I had book my reservation and when I arrived I was given a Room. When I went to the Room it hadn't been cleaned up the beds were still nursed up dirty towels in the shower trash in the trash cans trash on the counters. I went back to the front - can lose told that they didn't have any other rooms available so I had to go find another place to stay.
Posted by Bill on Sep 3, 2019
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Comment from Hotel Management
Sep 4, 2019
by Hotel Management
Thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your stay, and we were unable to accommodate you in another room. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. We hope to have another chance to prove ourselves.
Sincerely,
Hotel Management
4 out of 5
I had a very pleasant stay I recommend this hotel. The staff was helpful and friendly.
Posted by a verified traveler on Jun 2, 2019
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Comment from Hotel Management
Jun 3, 2019
by Hotel Management
Thank you for posting your kind review of Extended Stay America and also for recommending us to future guests. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the area.
Sincerely,
Hotel Management
2 out of 5
Good location and nice staff, but the public areas seemed dingy and my non smoking room smelled distinctly of cigarette smoke to the point where all of the clothes that I packed smelled like smoke even though I was only there for one night. The fan in the bathroom looked rusted and didn’t work
Posted by a verified traveler on Nov 13, 2018
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Comment from Hotel Management
Nov 15, 2018
by Hotel Management
Thanks for choosing us for your needs. Although you liked certain aspects of your stay, we apologize for falling short of your expectations and the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service and facilities moving forward. We hope you’ll give us a chance to showcase you our improved side on a future date.
Sincerely,
Hotel Management
1 out of 5
We had booked a room 2 weeks in advance and had confirmation number. On the afternoon of our check-in, they called us to cancel and said that they had "overbooked" the hotel. However, they still charged our credit card the next day! We went to the hotel to get a refund and there was no one at the front desk. We waited 30 minutes and made multiple calls to the hotel and their corporate office...no one ever came to the front desk! There were other very unhappy customers complaining that they did not have sheets on their bed, dirtiness of the room and the overall level of noise overnight at the hotel. One customer said that she had been waiting an hour and no one had been at the front desk. There are major problems with this hotel.
Posted by JP, from Wichita, KS on May 20, 2018
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Comment from Hotel Management
May 25, 2018
by Hotel Management
JP, we're so sorry we were unable to accommodate you this time. We understand your frustration and apologize for this mix-up. Your feedback has been discussed with our team members to ensure we better serve our guests in future. Meanwhile please feel free to contact us at our front desk if we can assist you further with your bill. We hope you will give us another opportunity to make your next stay worthwhile.
Sincerely,
Hotel Management
4 out of 5
Near the Plaza
The hotel is located very close to the Country Club Plaza, within walking distance. The staff was friendly and the room was a nice value. I recommend this hotel if you have a short stay in KC.
Posted by SJ, from MSP on Aug 24, 2017
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Comment from Hotel Management
Aug 26, 2017
by General Manager
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our outstanding hospitality and that our location was perfect for your needs. Thank you for recommending us to future guests. We look forward to hosting you again soon.
Sincerely,
General Manager
3 out of 5
Weekend trip
Pros:The bed was very comfortable
Cons:The bathtub had some mold that needed to be cleaned/bleached.
The hotel was ok but not totally what we expected. The information said that they had a continental breakfast but it was just coffee, small cereal bars and small store bought muffins and no other beverages. It was referred to by the staff as the coffee bar and the website with Travelocity has it referenced as a continental breakfast. This did not meet the definition of a continental breakfast and that is something that I take into consideration when booking a room since I like to eat at the hotel instead of having to go out to eat for breakfast. The bathtub had some mold that needed to be cleaned/bleached. The mattress was very comfortable. It was a short drive to the Plaza area for shopping.
Posted by a verified traveler on Nov 22, 2016
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4 out of 5
Nice hotel close to downtown
Pros:Good location near downtown.
Cons:The ventilation fan in the bathroom was making a noise but other than that there wasn't anything else.
Location:Near downtown, near the Crown Center, and walking distance to the Country Club Plaza district.
Good hotel near downtown. It is also near the Country Club district. Hotel room was in good condition and the staff were friendly. Stayed here for the Kansas City Irish Festival at the Crown Center.
Posted by David, from Fort Worth, Tx on Sep 6, 2016
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3 out of 5
Decent place that misses the mark
Pros:close to where we wanted to visit
Cons:breakfast; need glasses and ice bucket in every room; repair the lock mechanism; quiet room request needs top floor
Location:small town neighborhood, not much for sightseeing, but near our daughter's residence.
It's hard to find - address is off of "Main Street" but you can't see it or easily get there from that street - depending on the direction your are headed - entrance is off of a side street. During check-in I was told to let them know if I would "need any dishes" and I figured this was because it's an "extended stay" type of motel, but we were only staying for 1 night, and weren't eating meals in our rooms. This also meant there were no drinking glasses nor an ice bucket in our room.
Other "misses" - no hairdryer, no coffeemaker in the room, and even though it is billed as having a free breakfast, it was a "grab and go" breakfast - no seating, and not much to choose from - muffins, 2 kinds of fruit, coffee and tea, and it was only served until 9:30 am. I prefer a small dining area, with selection of juices, hard boiled eggs, yogurt. muffins, rolls, cereal and milk, and waffles!
Also, our room keys were not working properly - due to (I think) a loose face plate that caused the key reader to be very touchy - one could only get a green light for a fraction of a second. I reported this to the main desk.
I asked for a quiet room, and we were given one at the end of a hall on the second floor so the hall traffic was almost non-existent. There was one floor above us however, and there was a lot of stomping and door slamming heard from above, so 3rd floor would have been better.
Posted by Little Mama, from Omaha on Dec 14, 2015
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About the Extended Stay America - Kansas City - Country Club Plaza
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Kansas City - Country Club Plaza also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free. This Kansas City hotel is smoke free.
141 guestrooms or units
3 levels
Built in 1998
To-go breakfast (free)
Coffee in lobby
Self-service laundry
Front desk (limited hours)
Front-desk safe
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Laundry facilities
Full-sized refrigerator/freezer
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free long-term parking
, Free self parking
Transport
Airport: Kansas City, MO (MCI-Kansas City Intl.) (38 km / 23.6 mi)
Train station: Kansas City Union Station (4.6 km / 2.8 mi)
Parking: Free self parking and extended parking
Room Amenities
Extended Stay America - Kansas City - Country Club Plaza offers 141 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
In-room kitchen
Flat-screen television
Cable channels
Premium channels
Refrigerator (full size)
Microwave
Stove
Coffee maker
Kitchenware
Shower and tub combination
Housekeeping (on request)
Local calls (free)
Hair dryer available
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Hiking/biking trails nearby
Golf lessons available nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets: USD 25 per pet, per day (maximum USD 150 per stay)
Only dogs and cats are allowed
Maximum 2 per room
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Service animals are exempt from fees/restrictions
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
Weekly housekeeping provided; additional cleaning fee: USD 10 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Extended Stay America Aparthotel Kansas City Country Plaza Club
Extended Stay America Kansas City Country Club Plaza
Extended Stay America Kansas City Country Club Plaza Aparthotel
Kansas City Homestead Suites
Homestead Suites Kansas City
Extended Stay America Kansas City Country Club Plaza Hotel
Homestead Suites Kansas City
Kansas City Homestead Suites
Extend Stay America Kansas Ci
Extended Stay America - Kansas City - Country Club Plaza Hotel
You should know
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
