- Disliked: Staff & service
What I liked was the VooDoo Lounge. The staff in the Bits and Bites and at the Restruant. What I did not like was the way they handled our room reservation. Nick Checked us in a day early and we asked if we could keep the same room all three days of our stay. He checked us in for the extranight wepaid and signed the box. He pulled up our reservation checked us in and we signed the box. The next day I went to work. The House keeping staff and the Check-in staff both harrased my wife. It started with houskeeping beating on the door and telling her she had to get out or they will call the police. Escalated to Nick and the Superviser Trina booth talking to my wife and telling her she could not stay in the room. That it is freeloading, all our stuff needs to be removed or it will be surrendered. It was out of control. She has a driver license same last name and Nick was the one who checked us in. It was our 31st Anniversary and the way everything was was handled wrecked the our stay. It was Nick's birthday and we wished him happy birthday when we checked in, I couldn't beieve he allowed any of this to happen. But the threats to my wife were completely out of line.