"The carpet looked like it hadn't been vacuumed in months. Toilet barely flushed after several tries. Reported this and was told by the "sales manage ... " More
In Overland Park
Within a 15-minute walk of the villa, you'll find Johnson County Community College and Nerman Museum of Contemporary Art. Overland Park Regional Medical Center and Corporate Woods are also within 2 miles (3 km).
Free perks
This villa features an outdoor pool and a 24-hour gym. Enjoy the spa tub and free perks like buffet breakfast and free self parking. Free parking, a business center, and free WiFi in public areas are also offered.
Free Internet, comfy beds
Featuring conveniences like microwaves and coffee/tea makers, the 215 villas offer free WiFi and free wired Internet, as well as TVs with satellite channels. Pillowtop beds, down comforters, and free local calls are also available.
Jan 23, 2020 by Hotel Manager
Dear Guest, Thank you for your stay. Very much disappointed about the inconvenience due to several issues related to amenities. We shall surely check and take action for improvement. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage. Sincerely, Hotel Manager
Oct 31, 2019 by Hotel Manager
Dear Guest, Thanks for staying with us. I am glad that you liked our value, location, and great staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon. Sincerely, Hotel Manager
Nov 6, 2019 by Hotel Manager
Dear Guest Thanks for posting your feedback. We are sorry that our bed was not comfortable and you are not enjoyed your stay. We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again. Sincerely Hotel Manager
Oct 18, 2019 by Hotel Manager
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
Aug 7, 2019 by Hotel Manager
Dear Guest, We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding all the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. Hope you reconsider. Sincerely, Hotel Manager
Aug 2, 2019 by Hotel Manager
Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 5 out of 5 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
Jul 30, 2019 by Hotel Manager
Dear Guest, Reviews like this are always profoundly disturbing for us to read. We're actually aware that we are in the business of hospitality above all else and whenever a guest is this dissatisfied, it is an immediate concern for management. We sincerely apologize that your experience with us was disappointing. We pride ourselves on offering exceptional service to our guests and hope to have the opportunity to rectify the situation in the future. With this information, I can investigate the cons you mentioned in your review and ensure it won’t happen again. Best regards, Hotel Manager
Jul 30, 2019 by Hotel Manager
Dear Guest, First and foremost, thank you for being our guest and for bringing all matters to our attention. We hope you will accept our sincerest apology for the issues and for the understandable frustration it caused you. Every guest should have a comfortable, relaxing stay and so we are very sorry for falling short in this regard. We'll be sure to pass your feedback along to the appropriate individuals so we can continue perfecting our guest experience. We hope you will reconsider visiting us again in the future for a more positive stay. I am disappointed to learn that your stay experience was far from satisfactory for you. Sincerely, Hotel Manager
Jul 25, 2019 by Hotel Manager
Dear Guest, We are sorry to hear that you did not have a positive experience at our hotel. It is our goal to provide a positive experience for every guest, and we hope you will give us another chance to show that we are here for you! Sincerely, Hotel Manager
May 30, 2019 by Hotel Manager
Dear Guest, We are very grateful you have taken the time to comment. It means so very much to us to learn that you liked our hotel & at the same time welcome your suggestions for the TLC. Every day, hundreds of guests and their families experience complete satisfaction with their stay. We want to be recognized daily by our guests as the most acclaimed hotel in our area. Please come again. We want to get better every day, so thanks for offering comments and advice that will help us. Sincerely, Hotel Manager
Hawthorn Suites by Wyndham Overland Park offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 4 meeting rooms are available. Free breakfast is served daily. Event space at this villa measures 1496 square feet (139 square meters) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at Hawthorn Suites by Wyndham Overland Park. Self parking is free. This 3.5-star Overland Park villa is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free long-term parking , Free self parking , RV, bus, truck parking
Hawthorn Suites by Wyndham Overland Park offers 215 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. Premium satellite television is provided. This Overland Park villa provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
