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"We had a broken AC unit and a power outage the following night so we slept in a room that was about 80 degrees for all of our stay. Staff was super fr ... " More

By a verified traveler on Mon 19 Jun 2017

Hotel Description

3-star hotel near Country Club Plaza

City center stay

At this Country Club Plaza Area hotel, you'll be well placed to visit Country Club Plaza and Kemper Museum of Contemporary Art, both within a 5-minute walk. Also, Nelson-Atkins Museum of Art is within half a mile (1 km) and University of Missouri-Kansas City is within 2 miles (3 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free area shuttle. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a poolside bar on site, and laundry facilities and concierge services are also provided.

Free Internet, flat-screen TVs

Boasting comforts like premium bedding and pillow menus, the 241 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Room service, coffee/tea makers, and free newspapers are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Dec 22 - Dec 23

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, View (Plaza View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Country Club Plaza ratings based on 72 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Country Club Plaza

Everyone (7) Family (5)
4 out of 5
I feel the room was over priced. It was clean. I have stayed at places that was nicer. For less money

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 9, 2019 by JimJ

Thanks for your feedback. Our goal is to offer the best overall value on the Country Club Plaza. Our rates are usually lower than others in the very popular area of town. We also include free parking, free high speed wifi, and a complimentary local shuttle- which many of the other area hotels charge additional nightly fees to access.

3 out of 5
The underground, heated garage was awesome as I arrived with a polar blast. Traveling with a dog, the long interior hallways were nice for walking and room service was a plus as it was too cold to consider an outdoor cafe. The room was getting a bit long in the tooth and could have used new linens and cleaner bathroom tiles and counters. The woman at the front desk was as cold as the weather. Might I suggest a robot!

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by JimJ

The heated garage is a great surprise for many of our guests. You drive in with snow and ice and it's all gone when you come back to your car- and it's nice and toasty! We apologize for your experience with our staff member- normally we get glowing compliments about how friendly and helpful they are. We appreciate your feedback letting us know your experience- this helps us to address the areas that we need to improve. Thank you and we hope to see you again.

5 out of 5
At the hotel Christian was so polite due to she was working by herself she remained calm and made sure all guest wete checked in a professional manner.... She is a Awesome Asset to the Holiday Inn Family

Posted by on Oct 3, 2019

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Comment from Hotel Management

Nov 25, 2019 by JimJ

Thank you for sharing your experience with Christian! We enjoy providing excellent hospitality and are happy to see it is appreciated. We look forward to seeing your next time you are in KC.

1 out of 5
First room had clogged drain. Moved to another room which had horribly stained furniture and carpet. Thermostat not functional. Had temp set as low as 50 and room temp never got below 74. Will not stay at Holiday Inn again!

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 19, 2019 by JimJ

We are very sorry to hear about your experience and ask that you accept our apology. This is definitely below our standards. Unfortunately we had an HVAC equipment failure and our system failed to adequately cool your room to the desired level of comfort. Please contact our front desk manager so that we can make amends.

5 out of 5
It's a great location where it's near to restaurants and shopping. It's free for parking and even great when it's underground covered parking garage. The staffs are very welcoming and very good service at the check in counter. The free shuttle service covers 3 miles from the hotel.

Posted by , from Arizona on Aug 4, 2019

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Comment from Hotel Management

Aug 19, 2019 by JimJ

Hi Lina, Thanks for the 5 stars, so happy to hear you loved the hotel!

4 out of 5
Very convenient to plaza & our favorite restaurants. Great staff. Had a lot of trouble from next door guests, very loud & rowdy. Security warned them twice etc. finally threatened to call police at appx 1a.m. and kick them out. That worked. Hotel is crediting one night of our stay. Can't fault hotel for red neck guests .

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 7, 2019 by JimJ

We are very happy that you enjoyed your stay with us. This is a great location- closed to all the shopping, dining, and entertainment of the Country Club Plaza. We appreciate your understanding about your neighboring guests. With your help (alerting us to them), we were able to resolve the matter.

3 out of 5

Alright For a Night

We had a broken AC unit and a power outage the following night so we slept in a room that was about 80 degrees for all of our stay. Staff was super friendly and helpful, but only so much they can do. There were also no emergency lights in some parts of the hotel, so god help anyone who gets stuck down there if the power goes out. The walls in the room were in need of a good cleaning, and the pullout bed was practically on top of the queen bed. The pool here is great and the restaurant is nice. Convenient location in walking distance to lots of great BBQ. The Art Museum across the street was also great.

Posted by on Jun 19, 2017

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Comment from Hotel Management

Jul 5, 2017 by Jim J

We are so sorry that the storm cut power to our hotel and several others in the area during your stay. We understand how frustrating it would be trying to sleep in an 80 degree room. We thank you for being so understanding as there was literally nothing we could do while the power was out. Our emergency generator should have kept lighting in all areas of the hotel. Please let us know where you think the lighting was not working so that we can check. Thank you, Jim J

4 out of 5

Pleasing place

Close to where i needed to be ...walking distance to eats, drinks, shopping and sites. would stay again

Posted by , from Florida on Sep 5, 2016

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Comment from Hotel Management

Sep 7, 2016 by JimJ

Neil, We are happy that you enjoyed your stay with us and have recommended us to others coming to the area. We look forward to once again having you as our guest.

4 out of 5

gem in the middle of the city

Pros: Clean , quiet location close to attractions.
Cons: Timely check in
Location: Dining, shopping, museums, historic buildings.
We went for liesure weekend get away. Many resturants and museums and shopping near by. We loved the shuttle service. We parked our car in the covered garage and did not move it till we checked out. The pool was lovely and quiet and clean. My second stay here and will return. Though our room was not ready at check in the staff worked extremely hard to make us comfortalbe till it was ready , which did not take long. LK from rural NE

Posted by , from NE on Jun 20, 2016

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Comment from Hotel Management

Jun 24, 2016 by Jim J

LK from rural NE, It was a very busy weekend and we apologize that your room was not ready at check-in. I know that can be very frustrating. It is good to hear that our staff worked hard to make accommodation for you while waiting. We appreciate you coming back to see us and hope to see you again in the future!

2 out of 5

Okay Hotel

Pros: Spacious rooms and the shuttle is very handy.
Cons: Complimentary breakfast and larger parking spaces in the parking garage.
Location: Shopping at the plaza and Power & Light district!
The couple in the room next to us was screaming at each other all night. After complaining to the front desk, security came up and they still continued but then turned on a blow dryer to try and mask the yelling.

Posted by on Dec 14, 2015

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Comment from Hotel Management

Dec 22, 2015 by JimJ

Please accept our apology for the disturbance caused by others in the hotel. We understand how frustrating that is to have noisy neighbors and our staff is here to help resolve these issues. Unfortunately we can not have someone constantly monitor certain rooms and we need your help to let us know that the disturbance starts again. With that information we can take more action to eliminate these problems. Again, our sincere apology for a less than happy stay.

About the Holiday Inn Country Club Plaza

Location 1 E 45th St, Kansas City, MO 64111

Property Features

WiFi and wired Internet are free in public spaces. You'll find a business center on site. You can enjoy a drink at the pool bar. Event space at this hotel measures 4800 square feet (446 square meters). A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Country Club Plaza. The hotel can provide concierge services and wedding services. Free self parking is available. This 3-star Kansas City hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 7 levels
  • 4800 sq ft of conference space
  • 446 sq m of conference space
  • Bar by the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking


  • Airport: Kansas City, MO (MCI-Kansas City Intl.) (37.5 km / 23.3 mi)
  • Train station: Kansas City Union Station (4.6 km / 2.9 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Holiday Inn Country Club Plaza offers 241 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Main Street Cafe - This café serves breakfast and dinner.

Main Street Lounge - Onsite lobby lounge.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • Pets: USD 25.00 per accommodation, per night


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Country Club Plaza
  • Holiday Inn Hotel Country Plaza Club
  • Holiday Inn At The Plaza Hotel Kansas City
  • Holiday Inn Kansas City
  • Kansas City Holiday Inn
  • Holiday Inn Country Club Plaza Hotel
  • Country Club Plaza Kansas City
  • Holiday Inn Country Club Plaza Hotel
  • Holiday Inn Country Club Plaza Kansas City
  • Holiday Inn Country Club Plaza Hotel Kansas City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.