"I want to like this hotel because it was close to the convention center and affordable and had a great restaurant inside. BUT, I complained the first ... " More
Downtown Kansas City stay
At this Downtown Kansas City hotel, you'll be well placed to visit Arvest Bank Theatre at the Midland and Kansas City Convention Center, both within a 5-minute walk. T-Mobile Center and Kansas City Power and Light Building are also within half a mile (1 km).
Renovated in 2017
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A snack bar/deli, dry cleaning, and luggage storage are also on offer.
Free Internet, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 118 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Room service, hair dryers, and safes are also available.
May 6, 2022 by Kelsey Higgins
Dear Peggy, Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo KANSAS CITY DOWNTOWN. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me. Sincerely, Kelsey Higgins Front Office Manager
Feb 13, 2021 by Guest Service Manager
Thank you for your feedback. We value your opinion and appreciate you taking the time to complete this survey.
Jan 28, 2021 by Rosalind Scott
I apologize that you had a less than pleasant stay. Please contact the hotel directly so we can address these concerns
Feb 4, 2020 by Guest service manager
Thank you for your review. We look forward to you staying with us again in the future!
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. The business-friendly Hotel Indigo Kansas City Downtown, an IHG Hotel also features a fitness center, concierge services, and complimentary newspapers in the lobby. A complete renovation of Hotel Indigo Kansas City Downtown, an IHG Hotel was completed in December 2017. This 3.5-star Kansas City hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Hotel Indigo Kansas City Downtown, an IHG Hotel offers 118 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 1:00 PM.
Hotel Indigo Kansas City Downtown, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
