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Hotel Description

3.5-star hotel near Union Station

In Kansas City

Within a 10-minute walk of this Crown Center District hotel, you'll find Union Station and Crown Center. Power and Light District and Sea Life Aquarium are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 81 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, rainfall showerheads, and down comforters are also available.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$124* Per night/room Jan 31 - Feb 1

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Indigo Kansas City - The Crossroads ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Kansas City - The Crossroads

Everyone (2) Family (6)
5 out of 5
the hotel was beautiful and contemporary! Our room was a great size and the bed was wonderful!

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 30, 2019 by Kory A.

Dear Anonymous, Thank you so much for taking the time to drop a review! It is fantastic to hear you had such a wonderful experience with us, and we wish to see you back when you are in our neck of the woods!

5 out of 5
Incredibly helpful and friendly staff. Beautiful rooms and very clean.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 6, 2019 by Kory A.

Dear Anonymous, Thank you so much for taking the time to leave us a review! It is great to hear you enjoyed your time with us, and hope to see you back!

2 out of 5
I was very disappointed to say the least. Towels dirty in room, room had no windows to see out of and no one at the check in desk at 4 pm. The only good thing about this stay was the Valet staff were great and the location was cool.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 8, 2019 by Kory A.

Dear Anonymous, Thank you very much for taking the time to leave a review from your stay! We are sorry to hear of your poor experience during your time with us. We apologize for the inconveniences this caused you. We hold ourselves to higher standards and will make corrections as to improve future stays. Thank you again, and we wish that you would give another opportunity when you are in Kansas City!

5 out of 5
Classic old building renovated to beauty. Great art! Wonderfully nice people!

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by Kory A.

Dear Anonymous, Thank you so much for taking the time to leave a review! We are happy to hear you enjoyed your stay, and hope to see you back!

5 out of 5
Friendly, helpful staff. Everyone was so kind and knowledgeable

Posted by on Apr 10, 2019

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Comment from Hotel Management

May 7, 2019 by Kory A.

Dear Anonymous, Thank you so much for your review and feedback!

4 out of 5
Great location at a wonderful hotel. The staff was excellent. Rooms are very clean and beautifully decorated.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Mar 19, 2019 by Eric

Thank you for staying at the Hotel Indigo Kansas City The Crossroads. We appreciate the feedback and hope you come to visit us again. Eric GM

3 out of 5
Blinds didn’t work, no menu in room. When I ordered room service they didn’t have one of the items on the menu. I had to ask for the menu to be sent to the room. Then when I ordered my egg and sausage quesadilla it came without sausage. Had to change rooms sue to inoperable blinds and new room had coffee stains on the wall and some red gunk on wall and floor. Room 107 btw. Outlets for your hair dryer are literally hidden under the towel and I had to ask the front desk where they were! Menu needs some work! Great location! Staff was amazing!! Just needs a few tweaks

Posted by on Jan 28, 2019

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Comment from Hotel Management

Feb 18, 2019 by Eric

Dear Guest, Thank you for staying here at the Hotel Indigo and sharing your feedback. This helps train my staff on the items we can do better. Sorry you had a less than average stay with us and I hope you come stay with us again. Eric Cunningham GM

About the Hotel Indigo Kansas City - The Crossroads

Location 2020 Grand Boulevard, Kansas City, MO 64108

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. There are 3 meeting rooms available. The business-friendly Hotel Indigo Kansas City - The Crossroads also features a fitness center, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Kansas City hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kansas City Union Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Kansas City - The Crossroads offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11:00 AM.

Leedy's Bar and Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 for adults, USD 0 and USD 10 for children (approximately)
  • Valet parking fee: USD 24 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Kansas City Crossroads
  • Hotel Indigo Crossroads
  • Indigo Kansas City Crossroads
  • Hotel Indigo Kansas City The Crossroads
  • Hotel Indigo Kansas City The Crossroads
  • Hotel Indigo Kansas City - The Crossroads Hotel
  • Hotel Indigo Kansas City - The Crossroads Kansas City
  • Hotel Indigo Kansas City - The Crossroads Hotel Kansas City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.