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4.5 out of 5

"Very well kept and managed property " More

By a verified traveler on Thu 09 Nov 2023

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Hotel Description

Independence guestrooms with free WiFi

In suburbs

You'll find Centerpoint Medical Center and Centerpoint Community Ice within 3 miles (5 km) of this hotel. Cable Dahmer Arena and Midwest Genealogy Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Independence Kansas City ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Independence Kansas City

Everyone (14) Couples (6) Family (6)
5 out of 5

Posted by on Feb 24, 2024

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5 out of 5
Very well kept and managed property

Posted by , from MADISON on Nov 9, 2023

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Comment from Hotel Management

Nov 19, 2023 by Bishal

Thank you for providing feedback regarding your stay and choosing our hotel, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.

4 out of 5
Construction going on equipment and materials every where outside, hotel is trying to do good things but their contractor needs fired for the shoe he’s left out in the wsy

Posted by on Oct 22, 2023

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Comment from Hotel Management

Nov 19, 2023 by Bishal

Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay. We appreciate your understanding as we work to improve our facilities.We understand the impact that ongoing construction can have on our guests' experience, and we share your frustration regarding the presence of equipment and materials outside. We are actively addressing these issues with our contractor to ensure a more organized and less disruptive environment for our guests.Your feedback is invaluable to us as we strive to create a comfortable and welcoming atmosphere. We will take immediate steps to address the concerns you've raised and ensure that our ongoing improvements do not interfere with our guests' overall experience.Once again, we apologize for any inconvenience you may have encountered, and we appreciate your patience as we work to enhance our facilities. If there's anything more you'd like to share or if there are specific areas we should focus on, please feel free to reach out.Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.

4 out of 5
It's conveniently off of the highway with proximity to shopping.

Posted by on Oct 14, 2023

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Comment from Hotel Management

Nov 19, 2023 by Bishal

Thank you for the wonderful comments. I hope to see you in future, Robin.

5 out of 5
Well kept rooms. Staff was good. Rooms were nice..’mattress topper was great. Easy to veto. Interstate….shopping was close.quiet and easy parking

Posted by on Aug 22, 2023

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Comment from Hotel Management

Aug 26, 2023 by Bishal

Thank you for the comments.

4 out of 5

Posted by on Aug 17, 2023

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Comment from Hotel Management

Oct 8, 2023 by Bishal

Thank you

5 out of 5
I served my needs!

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 5, 2023 by Vision

Dear Gilbert,Thank you for choosing to stay at Best Western Independence KC. We're glad to hear that we were able to meet your needs during your stay. Your satisfaction is important to us, and we're pleased that you had a positive experience.If there's anything specific that stood out or if you have any feedback to share, please feel free to let us know. We're always striving to improve and enhance our services based on our guests' experiences.Should your travels bring you back to the area, we'd be delighted to have the opportunity to welcome you again and provide you with another comfortable stay.Best regards,Vision PoudelGeneral ManagerBest Western Independence KC

3 out of 5
N o friendliness at front desk. Guy was a jerk.

Posted by , from SOUTHLAKE on Jul 21, 2023

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Comment from Hotel Management

Jul 21, 2023 by Bishal

I do apologize for the inconvenience. I hope to make your stay better the next time you are here.

5 out of 5
This property was clean and updated. The front desk staff was great. The room was a great value. Dinner recommendation was fabulous. Our only complaint was that the toilet seat was not attached to the toilet!!?

Posted by on Feb 16, 2023

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Comment from Hotel Management

Feb 20, 2023 by Vision

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Independence. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

5 out of 5

Posted by on Jan 14, 2023

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About the Best Western Independence Kansas City

Location 18700 E 37th Ter S, Independence, MO 64057

Property Features

Best Western Independence Kansas City offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Independence Kansas City also features dry cleaning/laundry services, a front-desk safe, and a television in a common area. Self parking is free. This Independence hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Independence Station (9.5 km / 5.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Independence Kansas City offers 63 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Hotel Independence Kansas City
  • Fairfield Inn Marriott Kansas City Independence
  • Fairfield Inn Marriott Kansas City Independence Hotel
  • Wingate Wyndham Independence Hotel
  • Wingate Wyndham Independence
  • Fairfield Independence
  • Fairfield Inn Independence
  • Independence Fairfield Inn
  • Fairfield Inn by Marriott Kansas City Independence
  • Best Independence Kansas City
  • Wingate by Wyndham Independence
  • Best Western Independence Kansas City Hotel
  • Best Western Independence Kansas City Independence
  • Best Western Independence Kansas City Hotel Independence

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.