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4.0 out of 5

"Location was best. Of course it would have been nice to be more truthful about some of the things... such as "free WiFi" nope... I PAID FOR IT! RES ... " More

By a verified traveler on Fri 06 Mar 2020

Hotel Description

4-star beachfront hotel with 3 restaurants

Beachside getaway

You'll be steps from Waipouli Beach and within a 10-minute walk of Coconut Marketplace. Lae Nani Beach and Wailua Beach Park are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and unwind at the poolside bar and bar/lounge.

Free WiFi, balconies

Featuring conveniences like refrigerators and coffee/tea makers, the 314 guestrooms also offer free WiFi and TVs with cable channels. Balconies, room service, and free local calls are also available.

Standard Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max
$299* Per night/room Aug 9 - Aug 10

Room, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Kauai Coconut Beach Resort ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Kauai Coconut Beach Resort

Couples (1)
4 out of 5
Location was best. Of course it would have been nice to be more truthful about some of the things... such as "free WiFi" nope... I PAID FOR IT! RESORT FEE. Complimentary drink... NOPE! I PAID FOR IT! RESORT FEE. FREE PARKING for car... NOPE!!!! I PAID FOR IT RESORT FEE!!! Please... it might sound terrific to state you getting this and that, but in reality you are being charged for it. People are magically transformed, and tend to forget.

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 20, 2020 by rg

Thank you for taking the time to share your valuable feedback. My name is Rhonda Garcia and I am the Rooms Operations Manager at the Sheraton Kauai Coconut Beach Resort. Unfortunately, it was brought to my attention that we fell short of meeting your expectations when you arrived at the Sheraton Kauai Coconut Beach Resort. In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I have shared your feedback with the appropriate hotel team in order to improve our guest service experience. Thank you for your feedback, and we hope to welcome you again whenever your travels bring you back to Kapa'a. Sincerely, Rhonda Garcia

About the Sheraton Kauai Coconut Beach Resort

Location 650 Aleka Loop, Kapaa, HI 96746

Renovations + Closures

The following facilities will be closed from May 1 2020 to September 01 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Swimming pool

Property Features

Sheraton Kauai Coconut Beach Resort offers its guests an outdoor pool, a children's pool, a health club, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 8300 square feet (771 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Kauai Coconut Beach Resort. Parking is available for a fee. A complete renovation of Sheraton Kauai Coconut Beach Resort was completed in October 2019. This 4-star Kapaa hotel is smoke free.

  • 314 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 8300 sq ft of conference space
  • 771 sq m of conference space
  • Built in 1978
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Lihue, HI Airport (LIH) (11 km / 6.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Kauai Coconut Beach Resort offers 314 accommodations with safes and coffee/tea makers. Rooms open to balconies. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

First Light Coffee & Bar - Overlooking the pool, this coffee shop serves breakfast only.

DayBreak Restaurant - Overlooking the ocean and pool, this family restaurant serves breakfast only. Open daily.

Moa Moa Hawaiian Fish Hou - Overlooking the ocean and pool, this seafood restaurant specializes in seafood and serves dinner only. Open daily.

The Crooked Surf - This beachfront bar specializes in Hawaiian cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Anyone traveling to Hawaii is required to self-quarantine for 14 days. Beginning September 1, travelers who have proof of a negative COVID-19 test taken within 72 hours of arrival are exempt.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-091-847-0656-02

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast, lunch, and dinner

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-091-847-0656-02. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - TA-091-847-0656-02
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 26.00 for adults, USD 10.00 and USD 26.00 for children (approximately)
  • Uncovered self parking fee: USD 14 per day (in/out privileges)
  • Uncovered valet parking fee: USD 28 per night (in/out privileges)
  • In-room microwave fee: USD 20 per day
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Kauai
  • Courtyard Kauai Coconut Beach
  • Courtyard Marriott Kauai Coconut Beach
  • Courtyard Marriott Kauai Coconut Beach Hotel
  • Courtyard Marriott Kauai Coconut Beach Hotel Kapaa
  • Courtyard Marriott Kauai Coconut Beach Kapaa
  • Kauai Coconut Beach
  • Kauai Courtyard
  • Kauai Marriott Courtyard
  • Marriott Courtyard Coconut Beach Kauai
  • Resortquest Kauai Beach Makaiwa
  • Courtyard By Marriott Kauai At Coconut Beach Kapaa
  • Courtyard By Marriott Kauai At Coconut Beach Hotel Kapaa
  • Sheraton Kauai Coconut Kapaa
  • Sheraton Kauai Coconut Beach Resort Hotel
  • Sheraton Kauai Coconut Beach Resort Kapaa
  • Courtyard by Marriott Kauai at Coconut Beach
  • Sheraton Kauai Coconut Beach Resort Hotel Kapaa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.