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4.4 out of 5

"I was disappointed in the snack they called breakfast -- appke, granola bar, muffin and water to go when the website promised a hot breakfast. I under ... " More

By a verified traveler on Fri 15 Jan 2021

Hotel Description

3-star hotel near Katy Mills Mall

In shopping district

Within a 15-minute walk of the hotel, you'll find Katy Mills Mall and Typhoon Texas. Memorial Hermann Katy Hospital and Fresenius Medical Care at Memorial Hermann Katy Hospital are also within 2 miles (3 km).

Water park, outdoor pool

A water park and an outdoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free continental breakfast each morning.

Soaking tubs, free WiFi

The 63 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include deep soaking bathtubs, microwaves, and LED TVs with cable channels.

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$57* Per night/room May 10 - May 11

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Walkin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Katy (Houston West), TX ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Katy (Houston West), TX

Everyone (7) Couples (2) Family (13)
3 out of 5
I was disappointed in the snack they called breakfast -- appke, granola bar, muffin and water to go when the website promised a hot breakfast. I understand COVID restrictions, but I think they could have done better. The room was mostly clean, but dirty and dusty around the edges. The coffee was nasty, both in the room and in the lobby.

Posted by on Jan 15, 2021

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Comment from Hotel Management

Jan 16, 2021 by GM

Hello, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Best,

5 out of 5
It was well built. The rooms were big, spacious and comfortable. Most hotels are cardboard boxes that are small rooms that you can hear everything. These were very quiet.

Posted by on Oct 21, 2020

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Comment from Hotel Management

Oct 22, 2020 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staffs hospitality and our hotel amenities as well as location near the Katy Mills Mall and Texas Typhoon water park. Our staff truly appreciates your kind comments and we strive our best to treat all guests with the highest level of satisfaction possible! We look forward to your next stay.

4 out of 5
Close to shopping and restaurants. Little hard to find and parking is minimal

Posted by , from Mesquite on Jun 12, 2020

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Comment from Hotel Management

Jun 12, 2020 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staffs hospitality and our hotel amenities as well as location near the Katy Mills Mall and Texas Typhoon water park. Our staff truly appreciates your kind comments and we strive our best to treat all guests with the highest level of satisfaction possible! We look forward to your next stay.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staffs hospitality and our hotel amenities as well as location near the Katy Mills Mall and Texas Typhoon water park. Our staff truly appreciates your kind comments and we strive our best to treat all guests with the highest level of satisfaction possible! We look forward to your next stay.

3 out of 5
Location to my business/work connection was perfect. Not enough parking.

Posted by on Mar 5, 2020

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Comment from Hotel Management

Mar 6, 2020 by km

Thank you for staying with us and we hope to have you again soon!

5 out of 5
This property was beautiful. Clean and new. Our room was great and super clean. We enjoyed this location and will be back soon!

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Thank you

Thank you for all the kind words and look forward to having you again!

5 out of 5
I like the hotel setting, the freakfast was good, the room was big, the staff was very polite. The only thing I didn’t like was the shower! Need to be clean! Mildews all around the edges.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 27, 2019 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staffs hospitality and our hotel amenities as well as location near the Katy Mills Mall and Texas Typhoon water park. Our staff truly appreciates your kind comments and we strive our best to treat all guests with the highest level of satisfaction possible! We look forward to your next stay.

5 out of 5
Nice, new, clean hotel with a comfortable bed at a very reasonable price. Even the HVAC unit was quiet and operated nicely, which is often an issue.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staffs hospitality and our hotel amenities as well as location near the Katy Mills Mall and Texas Typhoon water park. Our staff truly appreciates your kind comments and we strive our best to treat all guests with the highest level of satisfaction possible! We look forward to your next stay.

5 out of 5
The staff was very accommodating and very friendly

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staffs hospitality and our hotel amenities as well as location near the Katy Mills Mall and Texas Typhoon water park. Our staff truly appreciates your kind comments and we strive our best to treat all guests with the highest level of satisfaction possible! We look forward to your next stay.

5 out of 5
Everything but the water pressure was outstanding. The water pressure was very disappointing.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 1, 2019 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staffs hospitality and our hotel amenities as well as location near the Katy Mills Mall and Texas Typhoon water park. Our staff truly appreciates your kind comments and we strive our best to treat all guests with the highest level of satisfaction possible! We look forward to your next stay.

About the Country Inn & Suites by Radisson, Katy (Houston West), TX

Location 25218 Market Place Dr, Katy, TX 77494

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Country Inn & Suites by Radisson, Katy (Houston West), TX offers its guests a water park (surcharge), an outdoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 783 square feet (73 square meters) and includes conference space. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Katy (Houston West), TX. This 3-star Katy hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • 783 sq ft of conference space
  • 73 sq m of conference space
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (68.3 km / 42.4 mi)

Room Amenities

Country Inn & Suites by Radisson, Katy (Houston West), TX offers 63 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a water park (surcharge), an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Horse riding nearby
  • Basketball nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Katy Houston West TX
  • Country Inn Carlson Katy Houston West TX
  • Country Inn Radisson Katy Houston West TX
  • Country Inn Radisson Houston
  • Country Radisson Katy Houston West TX
  • Country Radisson Houston
  • Country Inn Suites By Carlson Katy (Houston West) TX
  • Country Inn & Suites by Radisson, Katy (Houston West), TX Katy
  • Country Inn & Suites by Radisson, Katy (Houston West), TX Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.