25 Sep 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t actually stay at this hotel. It was shabby downstairs, and little attention seemed to be given to COVID precautions. The room was slightly better than downstairs, but the curtains were hanging off the rail, the wooden toilet seat had some damage and wouldn’t have been hygienic. To my mind if a hotel can’t be bothered to fix a simple thing like broken curtain hooks, or a worn toilet seat, it does not give guests confidence that it is doing its utmost to keep people safe in these trying times. The bed was large and looked fine, but we didn’t stay to lay our heads there.
Stayed 1 night in Sep 2020