Bertam Resort, Penang

4.0 star property
4-star spa resort near Penang Golf Resort

Choose dates to view prices

Photo gallery for Bertam Resort, Penang

Reception
Outdoor pool
Point of interest
Superior Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets
Food and drink
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100
  • Popular LocationPenang Golf Resort4 min drive
  • Popular LocationButterworth Arena15 min drive
  • Popular LocationSunway Carnival Mall16 min drive
  • AirportPenang (PEN-Penang Intl.)48 min drive

Room options

Iris Pool Suite

  • Sleeps 3
  • 1 King Bed

Family Quadruple Room

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe With Balcony

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Club Loft, Pool View

  • Sleeps 8
  • 2 King Beds, 4 Double Beds and 2 Twin Beds

Superior Twin Room

  • 291 sq ft
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite

  • 592 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Club Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Premier

  • Sleeps 2
  • 1 King Bed

Deluxe King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Violet Pool Suite

  • 1141 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Kepala Batas

In Kepala Batas .Stay at this Kepala Batas resort and you'll be within 2 miles (3 km) of Penang Golf Resort and 12 miles (20 km) of Butterworth Arena. Sunway Carnival Mall and Penang Bird Park are within 16 miles (25 km).

What's nearby

  • Penang Golf Resort - 4 min drive
  • Butterworth Arena - 15 min drive
  • Sunway Carnival Mall - 16 min drive
  • KOMTAR - 32 min drive
  • Gurney Drive - 35 min drive

Getting around

  • Tasek Gelugor Station - 17 min drive
  • Penang Intl. Airport (PEN) - 48 min drive

Restaurants

  • McDonald's - 19 min walk
  • OldTown White Coffee - 19 min walk
  • Baeshake Cafe - 4 min drive
  • Brader's Cafe Bertam - 19 min walk
  • Restoran Muhamad Loh - 18 min walk

About this property

Bertam Resort, Penang

4-star spa resort near Penang Golf Resort
Bertam Resort, Penang offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a library, and karaoke are also featured at Bertam Resort, Penang. Free self parking is available.

This 4-star Kepala Batas resort is smoke free.

  • 300 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Karaoke
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Bertam Resort, Penang offers 300 air-conditioned accommodations with MP3 docking stations and espresso makers. 50-inch Smart televisions come with cable channels and smart speakers.

This Kepala Batas resort provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Malay

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch Smart TV with cable channels
  • MP3 dock
  • Smart speaker

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bertam Resort, Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 158.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150 per accommodation, per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 35 for children
  • Covered valet parking fee: MYR 30 per night
  • Rollaway bed fee: MYR 158.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas

Frequently asked questions

How close is Bertam Resort, Penang to the airport?

Bertam Resort, Penang is 27.2 mi (48-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

How much does it cost to stay at Bertam Resort, Penang?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Bertam Resort, Penang on Jun 5, 2024 start from $65.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bertam Resort, Penang have an airport shuttle?

Airport shuttle services are not available at Bertam Resort, Penang.

Does Bertam Resort, Penang offer free breakfast?

Free breakfast isn’t provided at Bertam Resort, Penang, but buffet breakfast is offered for a fee of MYR 55 for adults and MYR 35 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Bertam Resort, Penang?

No, there is no casino at this resort.

What time is check-in at Bertam Resort, Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Bertam Resort, Penang?

This resort offers free self parking. Valet parking is available for MYR 30 per night.

Does Bertam Resort, Penang have a pool?

Bertam Resort, Penang features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Bertam Resort, Penang have a restaurant?

Yes, there are 2 restaurants on site.

Does Bertam Resort, Penang have a spa?

This resort has a spa, which features deep-tissue massages.

How close is Bertam Resort, Penang to downtown Kepala Batas?

Bertam Resort, Penang is 0.7 mi away from Kepala Batas.

Bertam Resort, Penang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

10/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Siti Rohani, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the resort is very unique. 👍👍👍
Stayed 2 nights in Apr 2024

2/10 Terrible

Lee Jun

Disliked: Staff & service
My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Stayed 2 nights in Sep 2023

10/10 Excellent

Chee Labb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Stayed 3 nights in Apr 2023