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"The hotel itself was nice, the room was very clean & well maintained. The pool side bar was fun, the pool nice. Used the shuttle a couple times with n ... " More

By a verified traveler on Wed 22 Nov 2023

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Hotel Description

Hotel near Duval Street in Key West

Oceanside stay

Your stay at this New Town hotel places you within 3 miles (5 km) of Duval Street and Southernmost Point. The Unitarian Universalist Fellowship of Key West and Florida Keys Beaches are also within 2 miles (3 km).

Poolside dining

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking. A poolside bar, a 24-hour front desk, and a terrace are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$260* Per night/room Apr 21 - Apr 22

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn and Suites by Marriott Key West ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairfield Inn and Suites by Marriott Key West

Everyone (13) Couples (4) Family (7)
1 out of 5
Never again! No hot water in our room! Mildew prevalent on the back wall. No sheets for sleeper sofa. Rate incorrect. Definitely not up to your standards!

Posted by on Jan 12, 2024

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Comment from Hotel Management

Jan 13, 2024 by Customer Service

Candace, it is regrettable to hear about your recent experience with us. We acknowledge your concerns regarding the water temperature, room cleanliness, and bedding for the sleeper sofa. In addition, discrepancies in the rate should never be a cause of distress. These issues are not reflective of the typcial quality of service that we aim to provide. Rest assured, immediate steps will be taken to rectify the situation and work towards better experiences in the future. We hope to have another opportunity to deliver the level of stay you deserve.

5 out of 5
Staff

Posted by on Nov 25, 2023

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Comment from Hotel Management

Nov 28, 2023 by Customer Service

Donald, thank you for your stellar rating and succinct review for Fairfield Inn & Suites Key West. We're delighted that your experience was memorable, reflecting the dedicated service our team members strive to provide. We eagerly anticipate your next visit!

5 out of 5
The hotel itself was nice, the room was very clean & well maintained. The pool side bar was fun, the pool nice. Used the shuttle a couple times with no problems. The complimentary breakfast was ample with a large selection of choices. We found the hot selection to be poorly prepared, the eggs were too salty to eat, the sausage was either cooked hard are very undercooked, the coffee was excellent. The neighborhood behind the hotel was full of roosters that crowed all night but thats not something the hotel can control.

Posted by , from CORAL SPRINGS on Nov 22, 2023

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Comment from Hotel Management

Nov 23, 2023 by Customer Service

Brian,It sounds like you enjoyed your stay at Fairfield Inn & Suites Key West, particularly the cleanliness of your room, the poolside bar, the pool, and our shuttle service. We're pleased that our complimentary breakfast offered a large selection, but regret to hear that you found the eggs and sausage not to your taste. Demands for preparing taste preferences can differ, and in the future, we'll make greater efforts to ensure guest satisfaction.As for the roosters, while we can't control nature's wake-up call, we hope it added a unique charm to your Key West experience. We're grateful for your valuable feedback and look forward to providing you with an even more enjoyable stay on your next visit.

5 out of 5

Posted by on Jul 14, 2023

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Comment from Hotel Management

Aug 3, 2023 by Customer Service

Thanks for the fantastic rating, Wendel!It's outstanding we could exceed your expectations during your stay at Fairfield Inn & Suites Key West. We're all looking forward to your next stay with us.

5 out of 5
Staff was very accommodating to our needs for check in.

Posted by on Jul 1, 2023

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Comment from Hotel Management

Jul 1, 2023 by Customer Service

Thank you for sharing this wonderful review, Chrystal!We are very pleased to hear that you had an enjoyable experience at Fairfield Inn & Suites Key West! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!

5 out of 5
Great hotel, you can book you tour activities from the hotel and they will pick you up at this hotel and return you there. The breakfast was ok. I do think they need more tables for you to sit at, as people ate they breakfast then sat around the table and played on they phones or talked for a long time . While other people wanted to sit down and eat. Great pool area, plus we got they late, and they called to make sure we were still coming and that everything was ok. Great hotel would definitely stay here again and I highly recommend it. Enjoy

Posted by on May 7, 2023

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Comment from Hotel Management

May 7, 2023 by Customer Service

Thank you for sharing this wonderful review, Becky!We are very pleased to hear that you had an enjoyable experience at Fairfield Inn & Suites Key West! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!

5 out of 5

Posted by on Apr 24, 2023

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Comment from Hotel Management

May 14, 2023 by Customer Service

Thanks for the amazing rating, Vladislav!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Fairfield Inn & Suites Key West!

5 out of 5

Posted by on Apr 14, 2023

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Comment from Hotel Management

May 4, 2023 by Customer Service

Thanks for the fantastic rating, Lesly!It's outstanding we could exceed your expectations during your stay at Fairfield Inn & Suites Key West. We're all looking forward to your next stay with us.

1 out of 5

Posted by on Apr 4, 2023

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Comment from Hotel Management

Apr 24, 2023 by Customer Service

Thank you for sharing your feedback, Schquan.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

4 out of 5
Older hotel

Posted by on Mar 30, 2023

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Comment from Hotel Management

Mar 31, 2023 by Customer Service

Thanks for the 4/5 rating, James!We're happy you had such a lovely stay at Fairfield Inn & Suites Key West! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

About the Fairfield Inn and Suites by Marriott Key West

Location 2400 N Roosevelt Blvd, Key West, FL 33040

Property Features

Fairfield Inn and Suites by Marriott Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at Fairfield Inn and Suites by Marriott Key West. Limited free parking is available on a first-come, first-served basis. This Key West hotel is smoke free.

  • 106 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Deli
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

Fairfield Inn and Suites by Marriott Key West offers 106 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 32-inch flat-screen televisions come with premium satellite channels and pay movies. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Poolside Tiki Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Partner property beach club access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Fairfield Inn Hotel Key West
  • Fairfield Inn Key West
  • Key West Fairfield Inn
  • Fairfield Inn And Suites Key West Hotel Key West
  • Fairfield Key West
  • Fairfield Inn Key West Hotel
  • Fairfield Inn and Suites by Marriott Key West Hotel
  • Fairfield Inn and Suites by Marriott Key West Key West
  • Fairfield Inn and Suites by Marriott Key West Hotel Key West

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.