- Liked: Cleanliness, staff & service, property conditions & facilities
First time at this property. Everything about our stay exceeded our expectations
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Simonton Court Historic Inn & Guesthouse is located in Key West's Key West Historic District neighborhood. Mallory Square and Southernmost Point are notable landmarks, and some of the area's activities can be experienced at Key West Golf Club and Key West Harbour. Key West Aquarium and Nancy Forrester's Secret Garden are also worth visiting.
When my transportation cancelled at the last minute making it impossible for me to complete the reservation, the hotel did little or nothing to provide an alternative reservation in the future. My proposals for a future reservation at comparable rates were ignored, and the hotel charged me a cancellation fee when the circumstances were beyond my control. Horrendous customer service, and I can’t under any circumstances, recommend this establishment.