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Andaz Maui at Wailea Resort - a concept by Hyatt

4.5-star property
3550 Wailea Alanui Dr, Kihei, HI 1-855-201-7819

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4.9 out of 5
Exceptional!
See all 10 Travelocity Reviews

"About as good as it gets. Staff were incredible. Architecture is beautiful and the grounds and multiple pools just superb. Price is high but reflec ... " More

By a verified traveler on Fri 21 Feb 2020

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Hotel Description

4.5-star beachfront resort near Wailea Beach

Beachfront retreat

Your stay at this Wailea resort places you within 2 miles (3 km) of Keawakapu Beach and Kamaole Beach Park 3. Also, Shops at Wailea is within half a mile (1 km) and Ulua Beach Park is within 2 miles (3 km).

Poolside dining

A full-service spa, 4 restaurants, and 5 outdoor pools are all featured at this luxury resort. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 poolside bars and get perks like free WiFi.

Free WiFi, cable TV

Boasting comforts such as premium bedding and down comforters, the 300 guestrooms offer thoughtful touches like minibars (stocked with some free items) and bathrobes. TVs come with cable channels, and other amenities include free WiFi and room service.

Andaz, Deluxe Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Andaz Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Andaz Maui at Wailea Resort - a concept by Hyatt ratings based on 10 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Andaz Maui at Wailea Resort - a concept by Hyatt

Everyone (9) Couples (1)
5 out of 5
About as good as it gets. Staff were incredible. Architecture is beautiful and the grounds and multiple pools just superb. Price is high but reflects the quality.

Posted by on Feb 21, 2020

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5 out of 5

Posted by on Nov 23, 2019

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Comment from Hotel Management

Dec 3, 2019 by Guest Service Center - Andaz Maui at Wailea

Aloha! Thank you for your kind feedback and your recent stay with us, we truly appreciate it! We are ecstatic to hear that you had an amazing experience, and we hope to have the opportunity in welcoming you back! Warmest Mahalo

4 out of 5
Beach is excellent, hotel staff is good but not excellent

Posted by , from Ca, Hayward on Oct 25, 2018

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5 out of 5

Loved every minute

Staying at the Andaz was amazing!! I would highly recommend staying here. The staff was excellent making our 10yr wedding anniversary truly beautiful. We plan on going back with our children and we will most definitely be staying at the Andaz.

Posted by , from R on Jul 13, 2017

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5 out of 5

Amazing Andaz

Cons: room design is not well thought out. this is a minimal issue but doors in the bathroom are strange--the toilet door doesn't completely close.
Location: numerous restaurants, shopping, malls, groceries and farmers markets
Spectacular hotel--unbelievable views, amazing pools with endless views of the ocean. each pool has a differing temperature. 3 restaurants on site--did not eat a Morimoto's as it just didn't sound amazing especially with all of the near by options. the pool bar and lunch==both bumbye and the other have great drinks and lunch options. grounds are pristine. easy to enjoy the lawn with cool ocean breezes or the pools. the on site beach is sandy and beautiful as well. numerous activities included in the resort fees which is a much better/cheaper option than most surrounding areas. also--the hotel is completed renovated. It is not run down like many of the near by hotels of even greater cost. Kid's pool is well separated by a "level" which allows for the upper 3 other pools to remain an adult oasis.

Posted by on Apr 1, 2017

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5 out of 5

Beautiful Hotel on the beach

Pros: The contemporary style, the staff, the pools, restaurants and is on the beach. Also, it is very clean.
Cons: The bathroom in our room was small and the layout was odd.
Location: The location was great. Close proximity to many things to do, but not in a busy area.
Our stay at the Andaz was absolutely the best!!! The hotel is gorgeous, the staff couldn't be nicer. The food in every restaurant was great. The facility is kept super clean. I already miss the breakfast buffet and the sushi restaurant was wonderful. We are already planning to return. I'm so happy that we chose the Andaz. I want to recommend it to everyone I know, but I fear it would get too busy if everyone knew how lovely it is.

Posted by , from California on Jan 19, 2017

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5 out of 5

An amazing, restorative visit

Pros: The amenities, the no kids "tranquility" pool, the gym, the decor, the people, the sandbox in the lobby....
Cons: More pillow options (the down pillows made my neck hurt), design of the bathrooms -- while aesthetically pleasing, they weren't very functional.
New-ish hotel in Wailea - my favorite spot on Maui. Good food at all the restaurants -- even the 24-hour "market". Be sure to take advantage of all the activities, from Yoga to Ukelele lessons. And the spa...I totally splurged on TWO deep tissue massages, with "G" and Tiana. AMAZING experience and worth every penny!

Posted by on Nov 29, 2015

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5 out of 5

Great Honeymoon Hotel

Pros: Luxury, Service, Ammenities
Location: Surfing, Snorkeling
Booked this hotel for our honeymoon. It was a wonderful luxury experience. It's one of the smaller hotels in Wailea, but it is less crowded. As soon as you get to the hotel, you get a face washcloth, lemonade, and are brought to the lounge area to check in instead of waiting at the reception desk. It was a completely different check-in experience from what we ever had in the past. There is plenty of staff and everyone is friendly, welcoming and attentive to your needs. Everything was new and modern in our guest room, the shades and lights all operate at the press of a button. They were still construction the whole first floor for guest rooms. There is a separate tub right behind the large shower. There are 4 pools, 3 restaurants (although pricey), spa, and beach activities for rental fees. About a 10 minute walk to the Shops at Wailea. Definitely need to rent a car if you plan to explore towns nearby. Otherwise, there are shuttles that will bring you to nearby attractions, and a hotel valet service that will drive you from the hotel within a 1 mile radius and pick you up as well. Based on a first come first serve. There is also Uber service I heard in Maui. There is a GoPro bundle pack (selfie stick, float, suction cup, etc) rental service that is included with the resort fee. You need to ask the concierge to rent one, but this was great to use to document our surfing/snorkeling experience, and road trip to Hana. Overall a great experience.

Posted by , from Boston, MA on Oct 6, 2015

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5 out of 5

Best Resort by far

Staff go out of their way to make your stay as comfortable and welcoming as possible. will stay here again for future vacations

Posted by , from Hoboken, Nj on Sep 19, 2015

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5 out of 5

Best Hotel and Best Service We've Ever Experienced

The Andaz Maui was fantastic from the room, the ocean view shower, push button lights and curtains, to the lush tropical grounds, and we added the breakfast buffet in our package through Travelocity. The breakfast was amazing with many choices and all were excellent and enough to skip lunch. You had mixed juice choices, omelets, bacon, sausage, fresh fruit, pancakes, salmon, assorted cheese and oatmeal....and much more. The service was the best we've ever had. Well done. There are five separate pools, with one open 24 hours with a hot tub. They offer lounge chair covers, umbrellas, towels and suntan lotion by all the pools. The beach crew offers snorkel gear for 2 hours free, paddle boards, outrigger canoe rides and boogie boards. You do pay a daily resort fee that covers these options so use all you can, including a gym. We enjoyed our stay and will return. Well done Hyatt Andaz Maui for excellent service.

Posted by , from T on Jul 26, 2015

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About the Andaz Maui at Wailea Resort - a concept by Hyatt

Location 3550 Wailea Alanui Dr, Kihei, HI 96753

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Andaz Maui at Wailea Resort - a concept by Hyatt you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a 24-hour fitness center, a spa tub, and a garden. For a fee, parking is available. This 4.5-star Kihei resort is smoke free.

  • 300 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 4560 sq ft of conference space
  • 424 sq m of conference space
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Kahului, HI Airport (OGG) (25.9 km / 16.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Andaz Maui at Wailea Resort - a concept by Hyatt offers 300 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature down comforters and premium bedding. Televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. This Kihei resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Morimoto Maui - Overlooking the ocean, this restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Ka'ana Kitchen - This restaurant serves breakfast and dinner.

Bumbye Beach Bar - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Canoe on site
  • Surfing/boogie boarding nearby
  • Kayaking on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Scuba diving nearby

Spa Services

Awili Spa and Salon Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 35 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 54.92 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Phone calls
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 49 for adults, USD 18 and USD 24.50 for children (approximately)
  • Valet parking fee: USD 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz
  • Andaz Hotel
  • Andaz Hotel Maui Wailea
  • Andaz Maui Wailea
  • Andaz Maui Wailea Resort concept Hyatt
  • Andaz Maui Resort concept Hyatt
  • Andaz Maui Wailea concept Hyatt
  • Andaz Maui concept Hyatt
  • Andaz Maui at Wailea Resort a concept by Hyatt
  • Andaz Maui at Wailea a Hyatt Hotel
  • Andaz Maui at Wailea Resort - a concept by Hyatt Kihei
  • Andaz Maui at Wailea Resort - a concept by Hyatt Resort
  • Andaz Maui at Wailea Resort - a concept by Hyatt Resort Kihei

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.