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The Courtleigh Hotel and Suites

4-star property
85 Knutsford Boulevard, Kingston, Saint Andrew 1-855-201-7819
4.5 out of 5
Wonderful!
See all 18 travelocity Reviews

"Convenient location in New Kingston and access to the airport. Ample parking for cars Reception area and lounge Dining area decor Poor attention to qu ... " More

By a verified traveler on Sat 18 Feb 2023

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Hotel Description

4-star spa hotel in New Kingston

City center retreat

A stay at this New Kingston hotel places you steps from Sunshine Amusement Complex and within a 5-minute walk of Emancipation Park. Centre Stage Theatre and Pantry Playhouse are also within half a mile (1 km).

Full-service spa, 24-hour fitness

This hotel features a full-service spa, a nightclub, and 2 restaurants. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and airport shuttle. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and WiFi in public areas.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$161* Per night/room Apr 7 - Apr 8

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

The Courtleigh Hotel and Suites ratings based on 18 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Courtleigh Hotel and Suites

Everyone (1) Couples (1) Family (3)
4 out of 5
Convenient location in New Kingston and access to the airport. Ample parking for cars Reception area and lounge Dining area decor Poor attention to quality of breakfast, outdated room, fire risk room doors and noise from floor corridors and street traffic.

Posted by on Feb 18, 2023

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Comment from Hotel Management

Feb 20, 2023 by Sales Administrator

Hello Patrick. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
The complimentary breakfast is excellent! Top notch, among the best hotels in Kingston.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 26, 2019 by Sales Administrator

Hello Wayne. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
I liked the size and cleanliness of the room. The shower size, water pressure and water temperature were superior. We were pleasantly surprised with the room upgrade. Location of the hotel was in close proximity to other attractions in the area which were within walking distance!!

Posted by on Mar 20, 2019

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Comment from Hotel Management

Mar 21, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
Pros: Staff and choice in meals
Cons: Better coffee choices
Location: Central location close to restaurants
Staff was friendly and accommodating. Food was excellent like the local food choices. Overall excellent service.

Posted by on Jun 30, 2018

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Comment from Hotel Management

Jun 30, 2018 by Sales Administrator

Good day. Thank you for your review of our hotel. We do appreciate your feedback.

4 out of 5

As good as before

i previously stayed at the Courtleigh in 2008. I was as impressed with the cleanliness, outstanding customer service and courtesy of the staff this visit as I was then. I was disappointed that they had no rooms with hot tub. The complimentary breakfast was good but had none of the traditional Jamaican dishes which was available for purchase.

Posted by , from Tamarac, FL on May 30, 2013

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4 out of 5

Pleasant

The Cortleigh Hotel is quite pleasant. The room is big, It comes with e 5 CuFt empty refrigerator which helps on the cost of beverages and snacks. The breakfast buffet is adequate, except that they sometimes serve hard boiled eggs in the shells as the only egg option. The front desk staff is exceptional. My only problem was one night the a/c did not cool at all. It was fixed the next day after it was reported.

Posted by , from Panama, Republic of Panama on May 23, 2013

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5 out of 5

Vacation

This hotel is clean neat and most of all the food is superb. I liked the spacious rooms and the hospitality of the employees. I will recommend it anytime to my friends and family.

Posted by on Jun 3, 2010

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5 out of 5

the best breakfast in jamaica

loved staying in this hotel business hotel type nothing much goes on here. most of the people that stay there are in jamaica working not so many vacationers. thats what i loved about it.... its quiet and pleasant. the service is very attentive and accomodating for a place away from home. although it is a business type hotel still the authentic feel of jamaica can be found in the friendly staff and the best breakfast and to compliment it with jamaicas own blue mountain coffee.

Posted by on Mar 29, 2010

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5 out of 5

Death in Family brought me here

I came to Kingston to attend the funeral of my Aunt Gladys on 8/8/09. The Courtleigh is a wonderful air-conditioned hotel with a very pleasing and helpful staff. I stayed Aug. 7-Aug.9, 2009 in a deluxe room on the ninth floor with a very nice view overlooking the mountains. The room was colonial style with crown moldings and poster mahogony bed, nicely decorated with 300 count soft sheets and firm bed. I slept very well. The bathroom had large marble tiles in shower, floor and marble sink all with moen fixtures. Bath and Body Works Coconut lime verbena soap, lotion, shower gel ,shampoo etc. are used... very nice fragrance. The towels are thick absorbent cotton. The rooms are very clean. This is a charming, quaint hotel unlike the large comercial hotels like the Hilton across the street. There is no charge for wireless internet access in your room. The hotel lobby is very nice. Included in the room price is buffet breakfast with scrambeld eggs, bacon, fresh juices and tropical fruits. I ate breakfast by the pool and had a chance to take a dip in afterwards and got some of that wonderful Jamaican sunshine. You need your hotel key card to operate the elevator to your floor, for security. Plus you have an in-room safe. This hotel is a must for anyone staying in Kingston! I will stay here upon my return to Kingston.

Posted by on Aug 24, 2009

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5 out of 5

Jamaica Trip

The Courtleigh Hotel and Suites was great. The staff was very friendly and professional. It was very quiet and relaxing in the room. I slept well in the bed and my room was cleaned each day. Breakfast was provided each morning and people were friendly. A friend of mine drove me to Ochos Rios which is only an hour away. So, I was able to enjoy Dun Rivers Falls, beach, jet skis, and swimming with the Dolphins at Dolphin Cove. I did not get a chance to swim in the pool or dine at the Hotel but it was a nice view and decorated lovely. I saw others eating and swimming and enjoying themselves. I would stay defintely stay again.

Posted by on Aug 30, 2008

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About the The Courtleigh Hotel and Suites

Location 85 Knutsford Boulevard, Kingston, Saint Andrew 5

Property Features

The Courtleigh Hotel and Suites offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. Public spaces have free WiFi. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 989 square feet (92 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the business-friendly The Courtleigh Hotel and Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Smoking is allowed in designated areas at this 4-star Kingston hotel.

  • 1 building
  • 127 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 989 sq ft of conference space
  • 92 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

The Courtleigh Hotel and Suites offers 127 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served free buffet breakfast.

Alexanders Restaurant - This restaurant serves lunch and dinner.

Mingles Lounge & Bar - Onsite restaurant. Open daily.

Pool Bar at Courtleigh - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. On-site antigen/rapid COVID-19 testing is available for a USD 45 fee. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (Antigen) is available
  • Smoke detector
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 3 to 12 years old)
  • Late check-out fee: USD 75 (subject to availability)
  • Kitchen/kitchenette fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtleigh
  • Courtleigh Hotel
  • Courtleigh Hotel Kingston
  • Courtleigh Kingston
  • The Courtleigh Hotel And Suites Jamaica/Kingston
  • The Courtleigh Hotel Kingston
  • The Courtleigh Hotel Suites
  • The Courtleigh Suites Kingston
  • The Courtleigh Hotel and Suites Hotel
  • The Courtleigh Hotel and Suites Kingston
  • The Courtleigh Hotel and Suites Hotel Kingston

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.