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Reviews

4.1 / 5Very Good
35 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    The West End Shopping Mall
    1 min walk
  • Popular Location
    Kisumu Clock Tower
    17 min walk
  • Popular Location
    Dunga Bay
    18 min walk
  • Airport
    Kisumu (KIS)
    8 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-24. Try updating your dates to see prices for your trip.

    About this area

    Kisumu

    Acacia Premier Hotel is located on a lake and in an area with good shopping. Shoppers can check out The West End Shopping Mall, while everyone can enjoy the natural beauty of Lake Victoria and Kisumu Impala Sanctuary.

    Popular Location

    What's nearby

    • The West End Shopping Mall - 1 min walk
    • Kisumu Clock Tower - 17 min walk
    • Kisumu Impala Sanctuary - 18 min walk
    • Dunga Bay - 18 min walk
    • Kisimu museum - 3 min drive

    Getting around

    • Kisumu (KIS) - 8 min drive

    Restaurants

    • Aqua Pool – Restaurant offering barbecue. Serves lunch and dinner daily.
    • Café Acacia – Restaurant offering fusion cuisine. Serves breakfast, lunch, and dinner daily.

    About this property

    Acacia Premier Hotel

    This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 93 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Conveniences include sitting areas and electric kettles, and guests will appreciate thoughtful touches like espresso makers and bathrobes.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Free buffet breakfast available daily 6 AM–10:30 AM
    2 restaurants and 1 coffee shop/café
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    Children's pool
    Fitness center
    Full-service spa
    Outdoor pool

    Family friendly

    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Soundproofed rooms

    Conveniences

    Elevator
    Front-desk safe
    Newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    French

    Business services

    1 meeting room
    Business center
    Conference center (1862 square feet of space)

    Outdoors

    BBQ grill(s)
    Pool sun loungers
    Pool umbrellas
    Terrace

    Spa

    3 treatment rooms
    Body treatments
    Facials
    Massages
    Massage/treatment rooms
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Designated smoking areas
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Heating
    Linens
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower
    Towels

    Entertainment

    Cable channels
    Flat-screen TV
    Premium channels

    Food and drink

    Electric kettle
    Espresso maker
    Free bottled water

    More

    Desk
    Individually decorated
    Iron/ironing board (on request)
    Phone
    Safe
    Separate sitting area
    Slippers
    Soundproofing
    Turndown service
    4.1

    Very Good

    5 - Excellent
    15
    4 - Good
    12
    3 - Okay
    6
    2 - Mediocre
    1
    1 - Poor
    1
    4.2
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 6 nights in Feb 2020

    2/5

    • Disliked: Staff & service

    Poor Staff Attitude towards foreign travellers and families. Not made to feel welcome.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Nov 2019

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    The most modern and cleanest hotel in Kisumu. Hosts many expats and NGO conferences. The facilities are very nice, but the staff are very slow. I waited 20 minutes for someone to help me with my bags, and finally gave up and carried four bags to the lobby myself. When I arrived, I found nearly a dozen (male) staff standing idle in the lobby, and only one (female) employee actually working. Seemed to be a trend throughout my stay.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We enjoyed great service. The hotel is beautiful and has amazing views of Lake Victoria.

    Stayed 2 nights in Oct 2019

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