travelocity
Photo gallery

Reviews

3.6 / 5Good
10 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kisimu museum
    10 min drive
  • Popular Location
    Kisumu Clock Tower
    10 min drive
  • Airport
    Kisumu (KIS)
    11 min drive
  • Popular Location
    The West End Shopping Mall
    18 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Kisumu

    Grand Royal Swiss Hotel is located in Kisumu. Shoppers can check out The West End Shopping Mall, while everyone can enjoy the natural beauty of Lake Victoria and Kisumu Impala Sanctuary.

    Popular Location

    What's nearby

    • Kisimu museum - 10 min drive
    • Kisumu Clock Tower - 10 min drive
    • Dunga Bay - 13 min drive
    • The West End Shopping Mall - 18 min drive
    • Kisumu Impala Sanctuary - 21 min drive

    Getting around

    • Kisumu (KIS) - 30 min drive

    Restaurants

    • Flavours Restaurant – Serves breakfast and lunch daily.
    • Medoc Restaurant – Fine-dining restaurant offering international cuisine. Serves lunch and dinner daily.

    About this property

    Grand Royal Swiss Hotel

    Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and spa services. All 125 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars, and premium bedding.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)
    Area shuttle (surcharge)

    Food and drink

    1 restaurant
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    Children's pool
    Fitness center
    Outdoor pool
    Playground
    Spa services

    Family friendly

    Children's pool
    Dry cleaning service
    Laundry facilities
    Outdoor pool
    Playground

    Conveniences

    Banquet hall
    Elevator
    Front-desk safe
    Newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    French
    Swahili

    Business services

    Business center
    Meeting rooms

    Outdoors

    BBQ grill(s)
    Garden
    Picnic area
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Premium bedding

    Bathroom

    Bathrobes
    Bathtub or shower
    Free toiletries
    Hair dryer
    Rainfall showerhead

    Entertainment

    Cable channels
    Flat-screen TV
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Desk
    Safe
    Slippers
    3.6
    5 - Excellent
    2
    4 - Good
    6
    3 - Okay
    0
    2 - Mediocre
    0
    1 - Poor
    2
    4.4
    Cleanliness
    4.1
    Service and Staff
    4.3
    Amenities
    4.1
    Property condition

    1/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great staff and facilities - location a bit far from Kisumu but peaceful.

    Stayed 1 night in Sep 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    My First Stay at the Kisumu Grand Royal

    Overall comfortable. Our meeting was facilitated very well.

    Stayed 2 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    GREAT TRIP

    Stayed 6 nights in Jul 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done

    Stayed 1 night in Apr 2019

    Tell us how we can improve our site