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4.6 out of 5

"Very nice, very clean, very comfort " More

By a verified traveler on Wed 09 Jun 2021

Hotel Description

Hotel near West Town Mall in Knoxville

In Knoxville

Within 3 miles (5 km) of this Knoxville hotel, you'll find West Town Mall and Bearden Antique Mall. University of Tennessee and Knoxville Convention Center are also within 6 miles (10 km).

Renovated in 2015

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free Internet, iPod docks

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include LCD TVs, premium bedding, and free weekday newspapers.

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Aug 29 - Aug 30

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Knoxville Papermill Drive ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Knoxville Papermill Drive

Everyone (8) Couples (1) Family (6)
5 out of 5
Very nice, very clean, very comfort

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 9, 2021 by Front Desk Supervisor

Thank you for taking the time to complete a review for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These reviews are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Knoxville again we hope you will join our family again!

5 out of 5

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 16, 2021 by Front Desk Supervisor

Thank you for taking the time to complete a review for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These reviews are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Knoxville again we hope you will join our family again!

5 out of 5

Posted by on Aug 16, 2020

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Comment from Hotel Management

Aug 17, 2020 by Front Desk Supervsior

Thank you for your five star review of our hotel! It's always a pleasure to see that we were able to make someone's stay amazing. We hope you have an amazing day!

5 out of 5
This was a fantastic property. Love that they are pet friendly. Having the pet rooms on the second floor with the back door straight of the floor was wonderful. Rooms was very well appointed. Would definitely stay here again.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Nov 20, 2019 by Thank you for taking time to complete the guest sa

Thank you for taking time to complete a five star review for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These reviews are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Knoxville again we hope you will join our family again!

4 out of 5
Clean and quiet.....good restaurant, Aubrey’s, nearby

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 23, 2019 by Alexandra

Thank you for staying with us! We appreciate your feedback!

4 out of 5
Great staff. Great attitudes. That’s been our experience at EVERY Hampton Inn we have stayed at.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 22, 2019 by Alexandra

Thank you for staying with us! We appreciate your feedback!

5 out of 5
Clean room. Loved the shower and lounge sette. Friendly staff and environment.

Posted by on May 19, 2019

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Comment from Hotel Management

May 27, 2019 by Alexandra

Thank you for staying with us! We appreciate your feedback!

5 out of 5
Facility was clean and neat. Breakfast was good, and well stocked. Well located to our needs. I would have liked room service.

Posted by on May 13, 2019

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Comment from Hotel Management

May 17, 2019 by Alexandra

Thank you for staying with us! We appreciate your feedback!

5 out of 5
We were in a suite and it was so roomy, wonderful, plenty of room.

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Alexandra

Thank you for staying with us! We appreciate your feedback!

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 5, 2019 by Alexandra

Thank you for staying with us! We appreciate your feedback!

About the Hampton Inn & Suites Knoxville Papermill Drive

Location 601 N Weisgarber Road, Knoxville, TN 37917

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Hampton Inn & Suites Knoxville Papermill Drive offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Knoxville Papermill Drive also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Hampton Inn & Suites Knoxville Papermill Drive was completed in 2015. This Knoxville hotel is smoke free.

  • 109 guestrooms or units
  • 5 levels
  • Built in 2015
  • Full breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (25.3 km / 15.7 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Knoxville Papermill Drive offers 109 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35.00 per accommodation, per stay
  • Weight limit: 35 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Knoxville Papermill Drive Hotel
  • Hampton Inn Papermill Drive Hotel
  • Hampton Inn Knoxville Papermill Drive
  • Hampton Inn Papermill Drive
  • Hampton Inn & Suites Knoxville Papermill Drive Hotel
  • Hampton Inn & Suites Knoxville Papermill Drive Knoxville
  • Hampton Inn & Suites Knoxville Papermill Drive Hotel Knoxville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.