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4.0 out of 5

"Last day, I asked in the lobby for a glass of ice tea and I said no, and when I checked in, I got a client who gave me a check right away. I noticed t ... " More

By a verified traveler on Wed 17 Jan 2018

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Garden Wing Superior Rainforest Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$122* Per night/room Aug 16 - Aug 17

Garden Wing, Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite Sea View Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite Sea View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Garden View Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing Superior Rainforest King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Upscale beachfront resort with 2 outdoor pools

Beachside getaway

Stay at this Tuaran resort and you'll be within half a mile (1 km) of Dalit Beach and 2 miles (3 km) of Karambunai Peninsula. Tuaran Crocodile Farm is within 3 miles (5 km) and Upside Down House is within 12 miles (20 km).

Luxury amenities

A private beach, 6 restaurants, and 2 outdoor pools are all featured at this luxury resort. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a shopping center shuttle.

Free WiFi, LED TVs

The 499 guestrooms feature thoughtful touches like bathrobes and slippers, as well as free WiFi and 24-hour room service. LED TVs, minibars, and coffee/tea makers are also available.

Shangri-La's Rasa Ria Resort & Spa ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shangri-La's Rasa Ria Resort & Spa

Everyone (1)
4 out of 5
Last day, I asked in the lobby for a glass of ice tea and I said no, and when I checked in, I got a client who gave me a check right away. I noticed that when I checked out, I was surprised and upset about the customers.

Posted by on Jan 17, 2018

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Comment from Hotel Management

Jan 26, 2018 by Alfons Olim

Dear guest, Thank you for the great review of our hotel! Could we have more information on your check in experience so we could improve on what we are lacking. We do hope to welcome you and your loved ones again very soon at Shangri-La's Rasa Ria Resort & Spa. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa

About the Shangri-La's Rasa Ria Resort & Spa

Location Pantai Dalit, Tuaran, Sabah 89208

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at Shangri-La's Rasa Ria Resort & Spa, and enjoy summer activities like surfing/boogie boarding and parasailing. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury resort also offers a children's club, a children's pool, and an outdoor tennis court. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 5-star Tuaran resort.

  • 499 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Kid's club
  • Supervised kid's activities (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Kota Kinabalu Intl. Airport (BKI) (38.8 km / 24.1 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Shangri-La's Rasa Ria Resort & Spa offers 499 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and hair dryers. This Tuaran resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Kozan Teppanyaki - This family restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Naan - Flavours of India - This restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Tepi Laut - This restaurant specializes in Malaysian cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required. Open daily.

Coffee Terrace - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Oceano Italian Restaurant - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a waterslide, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Horse riding/rental on site
  • Rock climbing on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Motor boating on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Ecotours nearby
  • Sailing on site
  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 174 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 96 for adults and MYR 48 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 174 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La's Rasa Ria
  • Shangri-La's Rasa Ria Resort
  • Shangri-La's Rasa Ria Resort Tuaran
  • Shangri-La's Rasa Ria Tuaran
  • Shangri La's Rasa Ria & Tuaran
  • Shangri-La's Rasa Ria Resort & Spa Resort
  • Shangri-La's Rasa Ria Resort & Spa Tuaran
  • Shangri-La's Rasa Ria Resort & Spa Resort Tuaran

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.