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Sheraton Hong Kong Hotel & Towers

5.0 star property
Hotel near Hong Kong Museum of Art, connected to a shopping center in Kowloon

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Suite, 1 Bedroom | Living room | Flat-screen TV, pay movies
Exterior
Exterior
Premium bedding, in-room safe, laptop workspace, blackout drapes
2 bars/lounges
Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • Restaurant

Explore the area

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Popular LocationVictoria Harbour12 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre7 min drive
  • Popular LocationLan Kwai Fong9 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Room options

Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Double Bed, Non Smoking

  • 206 sq ft
  • Sleeps 1
  • 1 Double Bed

Room, 1 King Bed, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 786 sq ft
  • Sleeps 3
  • 2 Double Beds

Club Suite, 1 Bedroom, Harbor View

  • 570 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Club Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Twin Beds, Harbor View

  • 377 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Bedroom

  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Kowloon

Seaside stay .At this Tsim Sha Tsui hotel, you'll be steps from Hong Kong Museum of Art and within a 15-minute walk of Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 miles (3 km).

What's nearby

  • Harbour City - 6 min walk
  • Victoria Harbour - 12 min walk
  • Happy Valley Race Course - 6 min drive
  • Hong Kong Convention and Exhibition Centre - 7 min drive
  • Lan Kwai Fong - 9 min drive

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Yung's Bistro - 2 min walk
  • Omotesando Koffee - 2 min walk
  • The Café - 1 min walk
  • 視佳廊 - 1 min walk
  • The Lobby - 1 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Hotel near Hong Kong Museum of Art, connected to a shopping center in Kowloon
As a guest of Sheraton Hong Kong Hotel & Towers, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 15043 square feet (1398 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton Hong Kong Hotel & Towers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kowloon hotel is smoke free.

  • 782 guestrooms or units
  • 18 levels
  • 6 dining venues
  • 2 bars or lounges
  • 15043 sq ft of conference space
  • 1398 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from May 7 2024 to August 31 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 300.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, cash, mobile payments, and Alipay. For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

How close is Sheraton Hong Kong Hotel & Towers to the airport?

Sheraton Hong Kong Hotel & Towers is 21.2 mi (31-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Hong Kong Hotel & Towers?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Hotel & Towers on Jun 12, 2024 start from $152.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Hong Kong Hotel & Towers have an airport shuttle?

Airport shuttle services are not available at Sheraton Hong Kong Hotel & Towers.

How close is Sheraton Hong Kong Hotel & Towers to the beach?

This hotel is 10.2 mi (36-min drive) from Stanley Main Beach and 1.1 mi (2-min drive) from Hung Hom Promenade. Don't forget your sunscreen!

Does Sheraton Hong Kong Hotel & Towers offer free breakfast?

Free breakfast isn’t provided at Sheraton Hong Kong Hotel & Towers, but buffet breakfast is offered for a fee of HKD 275.00 for adults and HKD 138.00 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11 AM.

Is there a casino at Sheraton Hong Kong Hotel & Towers?

No, there is no casino at this hotel.

What time is check-in at Sheraton Hong Kong Hotel & Towers?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Hong Kong Hotel & Towers?

Free parking is not available at this hotel. Valet parking is available for HKD 1920 per day.

Does Sheraton Hong Kong Hotel & Towers have a pool?

Sheraton Hong Kong Hotel & Towers features an outdoor pool.

Does Sheraton Hong Kong Hotel & Towers have a restaurant?

There are 6 onsite restaurants, offering options like ocean views and happy hour.

Does Sheraton Hong Kong Hotel & Towers have a spa?

There are no spa services available at this hotel.

How close is Sheraton Hong Kong Hotel & Towers to downtown Kowloon?

Sheraton Hong Kong Hotel & Towers is 1.2 mi away from Kowloon.

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1005 reviews" "
Rating 8 - Good. 328 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 51 out of 1005 reviews" "
Rating 2 - Terrible. 26 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mr A J

Stayed 7 nights in Feb 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, only issue ( and I never write reviews ) check in and check out takes entirely too long and also nobody helps with your luggage ( usually I never want the assistance ) but It was actually needed and they don’t help. Great place / rooms / food/ good staff
Stayed 1 night in Feb 2024

8/10 Good

JaeJong

Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Sheraton Hong Kong Hotel & Towers. The hotel is in a prime location, close to the MTR station, the ferry terminal, and the shopping and dining options of Tsim Sha Tsui. The room was elegant, cozy, and well-equipped, with a large window overlooking the Victoria Harbour an incredible view. The staff was courteous, professional, and helpful. The breakfast was very good, with a wide range of choices. The Sky Lounge was a great place to chill out and enjoy watching the symphony of sounds without the hustle and bustle. I would definitely stay here again for my next holiday in Hong Kong. It is a wonderful hotel and the location is a huge plus.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jeetesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property as it’s very convenient, clean and has excellent dining options in the hotel and also around the area
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Nice view and location but rooms are lacking
Enjoyed the view of the room and loved the location. However, the rooms were not clean and had to tell them to clean up. Also, I paid for an additional guest but the room weren't set up accordingly. They definitely need to vacuum the carpet because it wasn't clean underneath the beds. They provided us with 2 shampoos in the bathroom. They need to pay attention to the details. This hotel doesn't feel like a 5 stars hotel. I am not certain if I would recommend people to stay at this hotel.
Stayed 3 nights in Jan 2024

8/10 Good

Doris Hon Wah

Stayed 3 nights in Jan 2024

10/10 Excellent

JAE SEUNG

Stayed 2 nights in Jan 2024

10/10 Excellent

TAE YEON

Stayed 3 nights in Jan 2024

6/10 Okay

tsz sing

Disliked: Staff & service
Stayed 2 nights in Jan 2024