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The Kowloon Hotel

4-star property
19-21 Nathan Road, Kowloon, 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 3 Travelocity Reviews

"Great breakfast buffet. When asking questions of the personnel at the front desk, they provided excellent service in replying. Great location to catch ... " More

By a verified traveler on Tue 12 Mar 2019

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel near Lan Kwai Fong

Heart of Kowloon

At this Tsim Sha Tsui hotel, you'll be well placed to visit Victoria Harbour and Tsim Sha Tsui Promenade, both within a 5-minute walk. K11 Shopping Mall and Harbour City are also within half a mile (1 km).

Multiple dining options

This hotel features 3 restaurants and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Traveling on business? Take advantage of the business center, express check-in, and airport shuttle.

Free Internet, LCD TVs

The 736 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and room service. Coffee/tea makers, free local calls, and in-room massages are also available.

Club Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Connecting Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Connecting Club Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Connecting Club Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Kowloon Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Kowloon Hotel

Everyone (2) Couples (1)
5 out of 5
Great breakfast buffet. When asking questions of the personnel at the front desk, they provided excellent service in replying. Great location to catch the K-2 bus back to the Kowloon Station to catch the train back to the airport.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 21, 2019 by The Kowloon Hotel Management

Dear Guest, Thank you for staying with us at The Kowloon Hotel. Thanks for your post and positive feedback about your recent stay with us. We are pleased that you enjoyed our breakfast, overall service and location. It is always encouraging for us to hear positive comments like yours. Hope you will continue to stay with us when coming back to Hong Kong. Best wishes, The Kowloon Hotel Management

4 out of 5

Nice hotel on Nathan road close to everything.

Pros: Clean, safe, helpful English speaking staff, good location.
Cons: Replace room carpeting which was very old and dirty.
Location: Hotel is on Nathan Road!
Fast, easy checkin. Clean room, hot shower. Room very small, but wonderful hotel location close to Nathan Road and MTR for easy access to all of Hong Kong.

Posted by , from Honolulu on Feb 28, 2018

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Comment from Hotel Management

Mar 6, 2018 by The Kowloon Hotel Management

Dear Mona, Thank you for staying with us at The Kowloon Hotel. We are pleased to learn that you found our overall service and cleanliness satisfying and enjoyed our central location with easy access Hong Kong’s transportation resources. Regarding your comments on the carpeting, we will definitely review with management for further improvement in the future. Your feedback is much appreciated as it helps us to improve upon our service and product. Thank you again for sharing this with us. We look forward to welcoming you back in your future visit. Best wishes, The Kowloon Hotel Management

5 out of 5
Perfect location. Free shuttle to/from MRT station to/from airport.

Posted by on Dec 30, 2017

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About the The Kowloon Hotel

Location 19-21 Nathan Road, Kowloon,

Renovations + Closures

This property is closed from December 17 2020 to February 19 2021 (dates subject to change).

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the family-friendly The Kowloon Hotel. An airport shuttle (available on request) and an area shuttle are available for a fee. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 736 guestrooms or units
  • 16 levels
  • 3 dining venues
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (33.5 km / 20.8 mi)
  • Train station: Hong Kong East Tsim Sha Tsui Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

The Kowloon Hotel offers 736 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Coffee Corner - This restaurant serves breakfast and light fare.

Loong Yat Heen - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.

The Middle Row BAR - Onsite bar. Open daily.

The Window Cafe - This buffet restaurant serves breakfast and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Please note: Guests booked in Breakfast for 2 rate plans receive set breakfast.

Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests may be subject to health screenings for COVID-19 at the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 140 per person (one-way)
  • Airport shuttle fee per child: HKD 140 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kowloon
  • Kowloon Hotel
  • Kowloon Hotel Hong Kong
  • Kowloon Hong Kong
  • The Kowloon Hotel Hong Kong
  • The Kowloon Hotel Hotel
  • The Kowloon Hotel Kowloon
  • The Kowloon Hotel Hotel Kowloon

You should know

  • The Kowloon Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.