Hotel H12

3.0 star property
3-star hotel near Main Market Square

Choose dates to view prices

Photo gallery for Hotel H12

Lobby
Exterior
Hypo-allergenic bedding, desk, iron/ironing board
Interior
View from property
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Pet friendlyPet friendlyPet friendly
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
ul. Sw. Tomasza, 32, Kraków, Lesser Poland Voivodeship, 31-014
  • Popular LocationRoyal Road1 min walk
  • Popular LocationMain Market Square4 min walk
  • Popular LocationWawel Castle15 min walk
  • AirportKraków (KRK-John Paul II - Balice)34 min drive

Room options

Double or Twin Room

  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Single Room

  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Kraków

Kraków Old Town stay.A stay at this Kraków Old Town hotel places you steps from Royal Road and a 5-minute walk from Main Market Square. Planty Park and Florianska Street are also within half a mile (1 km).

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 4 min walk
  • St. Mary's Basilica - 5 min walk
  • Cloth Hall - 6 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • House of Beer - 1 min walk
  • MoaBurger - 2 min walk
  • METRUM Restobistro - 1 min walk
  • BeerGallery - Luxury - 1 min walk
  • Movida Cocktail Bar - 2 min walk

About this property

Hotel H12

3-star hotel near Main Market Square
As a guest of Hotel H12, you'll find a fitness center, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Hotel H12 also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services.

This 3-star Kraków hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 6 levels
  • Built in 2001
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel H12 offers 31 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Polish

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 40 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 80.0 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: PLN 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 40 per person
  • Airport shuttle fee: PLN 160 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: PLN 80.0 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Classic Krakow
Hotel Classic Krakow
Hotel Classic
Hotel Classic
Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

How close is Hotel H12 to the airport?

Hotel H12 is 10.6 mi (35-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Hotel H12 have an airport shuttle?

Hotel H12 offers an airport shuttle 24 hours a day, at scheduled times, for a charge of PLN 160 per vehicle, roundtrip.

Does Hotel H12 offer free breakfast?

Free breakfast isn’t provided at Hotel H12, but buffet breakfast is offered for a fee of PLN 40 per person. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel H12?

No, there is no casino at this hotel.

What time is check-in at Hotel H12?

Check-in start time: 2:00 PM; Check-in end time: noon.

Is there free parking at Hotel H12?

Free parking is not available at this hotel.

Does Hotel H12 have a pool?

Hotel H12 does not have a pool.

Does Hotel H12 have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel H12 to downtown Kraków?

Hotel H12 is 0.2 mi away from Kraków.

Hotel H12 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 201 reviews" "
Rating 8 - Good. 101 out of 201 reviews" "
Rating 6 - Okay. 36 out of 201 reviews" "
Rating 4 - Poor. 14 out of 201 reviews" "
Rating 2 - Terrible. 4 out of 201 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela, Bucks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Lovely breakfast. Very helpful staff.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Victoria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% do not recommend this place
I had a trip planned to come to Krakow for a long weekend. when i got to the airport i was told our flight was canceled and the next flight was in 3 days. I tried contacting the hotel to let them know i would have to cancel because of this situation that is out of our control. They did not care that we had to cancel and would not refund us our money. I even tried to change the dates for my stay because we are coming back to Poland in February and they still would not help us. I recommend staying at a place that will work around incidents like this that you can't control and not just take your money like this place.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, staff are friendly and speak English. Breakfast is a nice spread. Rooms are a little tired, but its clean. I would stay again and recommend.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The locstion is great The room are pure and not so clean
Stayed 2 nights in Dec 2019

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situation was perfect. Very central but right next to the park as well. The station was very close and the main square a few minutes walk.. Could not have asked for more. Very good breakfast too.
Stayed 4 nights in Jun 2019