Mercure Krakow Stare Miasto (Old Town)

4.0 star property
4-star eco-certified hotel near Kraków Barbican

Choose dates to view prices

Photo gallery for Mercure Krakow Stare Miasto (Old Town)

Exterior
Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes
Restaurant
Bar (on property)
Eco-friendly toiletries, hair dryer, towels
Reviews
9.6

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Pawia 18 B, Kraków, 31154
  • Popular LocationMain Market Square11 min walk
  • Popular LocationSt. Mary's Basilica11 min walk
  • Popular LocationWawel Castle8 min drive
  • AirportKraków (KRK-John Paul II - Balice)26 min drive

Room options

Classic Twin Room, 2 Twin Beds

9.8/10 Exceptional
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed with Sofa bed

7.5/10 Good
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Privilege, Room, 1 Double Bed

9.7/10 Exceptional
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

9.8/10 Exceptional
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Kraków

Heart of Kraków.Within a 15-minute walk of this Kraków City Centre hotel, you'll find Kraków Barbican and Main Market Square. Also, St. Mary's Basilica is within half a mile (1 km) and Cloth Hall is within 2 miles (3 km).

What's nearby

  • Main Market Square - 11 min walk
  • St. Mary's Basilica - 11 min walk
  • Cloth Hall - 12 min walk
  • Oskar Schindler Factory - 6 min drive
  • Wawel Castle - 8 min drive

Getting around

  • Kraków Główny Station - 9 min walk
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • Costa Coffee - 2 min walk
  • McDonald's - 2 min walk
  • Burger King Galeria Krakowska - 1 min walk
  • Starbucks - 2 min walk
  • Pizza Hut - 2 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

4-star eco-certified hotel near Kraków Barbican
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Krakow Stare Miasto (Old Town). An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2016
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Krakow Stare Miasto (Old Town) offers 198 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Polish, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 95 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

How close is Mercure Krakow Stare Miasto (Old Town) to the airport?

Mercure Krakow Stare Miasto (Old Town) is 10.5 mi (27-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Krakow Stare Miasto (Old Town)?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Mercure Krakow Stare Miasto (Old Town) on Jun 16, 2024 start from $104.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Krakow Stare Miasto (Old Town) have an airport shuttle?

Mercure Krakow Stare Miasto (Old Town) offers an airport shuttle 24 hours a day, on request, for a charge of PLN 100 per vehicle, one-way.

Does Mercure Krakow Stare Miasto (Old Town) offer free breakfast?

Free breakfast isn’t provided at Mercure Krakow Stare Miasto (Old Town), but buffet breakfast is offered for a fee of PLN 95 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11 AM.

Is there a casino at Mercure Krakow Stare Miasto (Old Town)?

No, there is no casino at this hotel.

What time is check-in at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Mercure Krakow Stare Miasto (Old Town)?

Free parking is not available at this hotel. Self parking is available for PLN 120 per day.

Does Mercure Krakow Stare Miasto (Old Town) have a pool?

Mercure Krakow Stare Miasto (Old Town) does not have a pool.

Does Mercure Krakow Stare Miasto (Old Town) have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Krakow Stare Miasto (Old Town) have a spa?

There are no spa services available at this hotel.

How close is Mercure Krakow Stare Miasto (Old Town) to downtown Kraków?

Mercure Krakow Stare Miasto (Old Town) is 0.5 mi away from Kraków.

Mercure Krakow Stare Miasto (Old Town) Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 689 out of 845 reviews" "
Rating 8 - Good. 134 out of 845 reviews" "
Rating 6 - Okay. 18 out of 845 reviews" "
Rating 4 - Poor. 1 out of 845 reviews" "
Rating 2 - Terrible. 3 out of 845 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynsey

Stayed 3 nights in Feb 2024

10/10 Excellent

Karjung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate and the decor modern, was in walking distance to everywhere and everything! Would definitely stay at again!
Stayed 4 nights in Feb 2024

10/10 Excellent

Wit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

victor koko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Jack

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, perfect location with all transport options on the doorstep. Good options at brakfast. Comfortble bed and spacious rooms. Very clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bethany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sashko

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Oleksandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in town for quality of premises and service
It is a nice hotel near the old city with the highest service standards!
Stayed 1 night in Jan 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024