Skip to main content
Beginning of main content
 Genting Highlands •1 Room
 Genting Highlands • 1 Room
Book online or call 1-855-214-3079 Phone Number
New to travelocity

Grand Ion Delemen Hotel

5-star property
Jalan Ion Delemen 1, Genting Highlands, 1-855-201-7819
2.5 out of 5
See all 2 travelocity Reviews

"Staff friendliness and accommodating. We came school holiday period and found it very busy . Construction near so noisy plus cloudy wrong time of yea ... " More

By a verified traveler on Fri 20 Dec 2019

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Family-friendly 5-star hotel near Skytropolis Indoor Theme Park

In shopping district

You'll find Skytropolis Indoor Theme Park and First World Plaza within 3 miles (5 km) of this hotel. Also, SkyAvenue is within 3 miles (5 km) and Arena of Stars is within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool, a gym, and a restaurant. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. WiFi in public areas is free.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
$105* Per night/room Apr 21 - Apr 22

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 9 Max

Family Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Ion Delemen Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Grand Ion Delemen Hotel

Everyone (1) Couples (1)
4 out of 5
Staff friendliness and accommodating. We came school holiday period and found it very busy . Construction near so noisy plus cloudy wrong time of year. But overall it is a nice set up. Very kid friendly facilities.

Posted by , from Australia on Dec 20, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 24, 2019 by Jack Lim

Dear Andrew, Thank you for reviewing our property. We are delighted to read that the hotel has generally met all your expectations and it seems like you had a fabulous time staying with us and exploring what Genting Highlands has to offer. We hope your next visit will be as pleasant as the previous one. Pertaining to the on-going nearby construction, as we are striving to give all the best we have, hence we are continuously upgrading the hotel services to cater more staycation of our guests! we look forward to seeing you again. Sincerely, Jack Lim General Manager

1 out of 5
very old building, old exteriors, old interiors. view from balcony is nice. I dont know why they are not renovating this potentially very nice hotel.

Posted by , from Singapore on May 21, 2018

Was this review helpful to you?
Comment from Hotel Management

May 28, 2018 by GM

Dear Mohit thank you for your remarks. Happy to see that you enjoyed your stay. The exterior of the Hotel is exposed to severe weather and therefore Fungus grows faster at this altitude level . However we are in the midst of cleaning the exterior and do some refurbishing work for the rooms Thank you Dato Franz Swoboda General Manager Grand Ion Delemen Hotel Genting Highlands

About the Grand Ion Delemen Hotel

Location Jalan Ion Delemen 1, Genting Highlands, 69000

Property Features

Grand Ion Delemen Hotel offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and 10 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 4896 square feet (455 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and a garden are also featured at the luxury Grand Ion Delemen Hotel. This 5-star Genting Highlands hotel is smoke free.

  • 611 guestrooms or units
  • 4896 sq ft of conference space
  • 455 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Grand Ion Delemen Hotel offers 611 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Grand Ion Delemen Hotel has a restaurant on site.

Kembali Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fairy Tales - This café serves dinner and light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ziplining on site
  • Playground on site
  • Rock climbing on site
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Ion Delemen Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

  • One child stays free
  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • UnionPay
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Ion Delemen Hotel Genting Highlands
  • Grand Ion Delemen Genting Highlands
  • Grand Ion Delemen
  • Ion lemen Genting Highlands
  • Grand Ion Delemen Hotel Hotel
  • Grand Ion Delemen Hotel Genting Highlands
  • Grand Ion Delemen Hotel Hotel Genting Highlands

You should know

  • Pool access available from 8:00 AM to 11:00 AM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://travel.travelocity.com/Genting-Highlands-Hotels-Grand-Ion-Delemen-Hotel.h22673933-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Genting-Highlands-Hotels-Grand-Ion-Delemen-Hotel.h22673933-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Genting-Highlands-Hotels-Grand-Ion-Delemen-Hotel.h22673933-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.