Heart of Kuala Lumpur
Within a 10-minute walk of this Bukit Bintang hotel, you'll find Jalan Alor and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Berjaya Times Square are also within 2 miles (3 km).
A full-service spa, 2 restaurants, and 2 spa tubs are all featured at this luxury hotel. Bring the family and enjoy the children's pool and kid-friendly dining. Enjoy the outdoor pool and perks like free self parking and free WiFi.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 486 guestrooms also offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include minibars and separate bathtubs and showers.
Dec 31, 2019 by Hotel Istana Kuala Lumpur
Dear Anonymous, Thank you very much for taking the time to share your experience with us. Please accept our sincere apologies for the shortcomings and disappointments you have encountered during your stay with us. They are certainly not synonymous with our usual high standards for excellent service standards. We have highlighted your comments to the respective Head of Department to take corrective measures. We hope that you will give us another opportunity to welcome you back on your next visit. Thank you. Regards Hotel Istana Kuala Lumpur
Hotel Istana Kuala Lumpur City Center offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. There are 15 meeting rooms available. A children's pool, a fitness center, and spa services are also featured at the luxury Hotel Istana Kuala Lumpur City Center. An airport shuttle (available on request) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Kuala Lumpur hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
Hotel Istana Kuala Lumpur City Center offers 486 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Urban - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Taman Sari Brasserie - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Songket Lounge - Onsite coffee shop. Open daily.
24-hour room service is available.
2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Bali-Bali Spa has 5 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 11:00 PM to 6:00 AM. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport shuttle service is offered on request from 11:00 PM to 6:00 AM. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Staff at the property wear personal protective equipment
The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.