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4.5 out of 5

"Odd to have an empty front desk that you have to call someone, and with breakfast across the road, and to request to have the hot tub jets turned on. ... " More

By a verified traveler on Sun 03 Feb 2019

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Hotel Description

Family-friendly 3-star hotel near Arenal Natura Ecological Park

Close to the boardwalk/promenade

You'll be within half a mile (1 km) of Arenal Natura Ecological Park and 2 miles (3 km) of Paradise Hot Springs with a stay here. Baldi Hot Springs and Ecotermales Fortuna are also within 2 miles (3 km).

Family-friendly fun

This hotel features an outdoor pool and a spa tub. Families will appreciate the children's pool and onsite laundry facilities. Guests will appreciate free perks like free self parking and WiFi in public areas.

Superior Double Room, Terrace

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Mussaenda - Arenal ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mussaenda - Arenal

Everyone (2)
5 out of 5

Great staff and wonderful place

Very nice, clean hotel in a lush vegetation. Awesome hot top with vulcano view. Stuff is super helpful and supported us when we forgot our cellphone in the hotel. Charming but a little unconventional breakfast service.

Posted by on Mar 5, 2018

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Comment from Hotel Management

Mar 12, 2018 by Jose Luis

Hello, good afternoon. We really appreciate your comment, we are working pretty hard to offer you the best service and help. We really hope to see you again. With the lost belonging, we try to help the best as well. Best regards.

4 out of 5
Odd to have an empty front desk that you have to call someone, and with breakfast across the road, and to request to have the hot tub jets turned on. Quiet due to few rooms/guests but can feel vibrations from traffic.

Posted by on Feb 3, 2019

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Comment from Hotel Management

Feb 26, 2019 by Cecilia

Thank you for your comment. For us it is very important to know your opinion. We regret if our reception service caused you any inconvenience. We work our way differently. We use WhatsApp a lot to offer a remote service from anywhere, 24 hours a day. We know it is different from what is commonly seen in other places but for a small hotel like ours it helps us keep in touch with our customers and that they can have access to our staff from their cell phone. We hope to continue growing and improving so that you like to visit our B & B again and enjoy a peaceful stay. Regards

Property Features

Mussaenda - Arenal offers its guests a children's pool, an outdoor pool, and a spa tub. WiFi is free in public spaces. An area shuttle within 15 kilometers and an airport shuttle (available 24 hours) are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Mussaenda - Arenal. Self parking is free. This 3-star La Fortuna hotel is smoke free.

  • 1 floor
  • 5 guestrooms or units
  • Self-service laundry
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 15 kilometers, and theme park shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Mussaenda - Arenal offers 5 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony (furnished)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

Mussaenda - Arenal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Host will greet you
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 340 per vehicle (roundtrip)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mussaenda Hotel Gardens La Fortuna
  • Mussaenda Hotel Gardens
  • Mussaenda Gardens
  • Mussaenda Hotel Gardens
  • Mussaenda - Arenal Hotel
  • Mussaenda - Arenal La Fortuna
  • Mussaenda - Arenal Hotel La Fortuna

You should know

  • Pool access available from 10 AM to 10 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.