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"Staff were all amazing and helpful. Grounds are beautiful with a view of the volcano. Hot springs were great to relax in after a day of adventures. T ... " More

By a verified traveler on Fri 03 Feb 2023

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Hotel Description

3.5-star hotel near Paradise Hot Springs

In La Fortuna

Stay at this La Fortuna hotel and you'll be within half a mile (1 km) of Paradise Hot Springs and 2 miles (3 km) of Ecoglide Arenal Park. Arenal Natura Ecological Park and Go Adventure Park are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel features hot springs, 8 outdoor pools, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free breakfast and free self parking.

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$261* Per night/room Apr 10 - Apr 11

Deluxe Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Bathtub, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

VERANERA Romantic Suite, 1 King Bed, Jetted Tub, Garden Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed, Hot Tub, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Paradise Hot Springs Thermal Resort ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Paradise Hot Springs Thermal Resort

Everyone (1) Couples (2)
5 out of 5

Posted by on Oct 10, 2023

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5 out of 5
Staff were all amazing and helpful. Grounds are beautiful with a view of the volcano. Hot springs were great to relax in after a day of adventures. They empty the hot springs and clean daily!

Posted by on Feb 3, 2023

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Comment from Hotel Management

Mar 8, 2023 by Ileana

Dear Corey,Thank you so much for such a great review. It’s wonderful to know that you had a great experience in Paradise, as this motivates us to do even better. We were delighted to have had you in our property and more happy to hear that you enjoyed our views and services! We adhere to a rigorous cleaning system of the pools for your safety and we are delighted it was up to your standards.It would be a pleasure to have you again.Kindest regards,

1 out of 5
This property is full of bugs and when we asked for help The only solution we got is the home bugs spray that of course didn’t helped at all Because it’s close to the forest and horses and cows. The other 2 hotels we been we didn’t had this problem . The employees are nice But when we had a problem we didn’t had nobody to help us or give us a good answers

Posted by on Mar 1, 2020

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Property Features

Paradise Hot Springs Thermal Resort offers its guests 8 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. Hot springs, spa services, and a terrace are also featured at the business-friendly Paradise Hot Springs Thermal Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3.5-star La Fortuna hotel is smoke free.

  • 17 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2016
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 8
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Paradise Hot Springs Thermal Resort offers 17 air-conditioned accommodations with outdoor private spa tubs and safes. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This La Fortuna hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private outdoor hot tub
  • Separate bedroom
  • Smart television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:30 AM.

Azalia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Phoenix Swim-up Bar - This poolside cocktail bar serves lunch and dinner. Open daily.

Ficus Coffee & View - Onsite bar. Open daily.

Nearby Activities

8 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. There are 8 hot springs open between 10:00 AM and 9:00 PM.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Number of hot springs - 8
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Paradise Hot Springs Thermal Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Paradise Hot Springs Thermal Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, and PayPal.

For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

  • Mobile payments
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 9 PM
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • PayPal
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 85
  • Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 4 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 85
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 4 to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 85
  • New Year's Day (1 January) Gala Dinner per child: USD 60 (from 4 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 145 per vehicle (one-way)
  • Airport shuttle fee per child: USD 145 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Hot Springs Thermal Resort La Fortuna
  • Paradise Hot Springs Thermal La Fortuna
  • Paradise Hot Springs Thermal
  • Paradise Hot Springs Thermal
  • Paradise Hot Springs Thermal Resort Hotel
  • Paradise Hot Springs Thermal Resort La Fortuna
  • Paradise Hot Springs Thermal Resort Hotel La Fortuna

You should know

  • Hot springs access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.